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Training provider


Employer reviews

Good (82 reviews)

Employer review details
  • Excellent

    17 reviews out of 82 were given rating of Excellent

  • Good

    52 reviews out of 82 were given rating of Good

  • Poor

    11 reviews out of 82 were given rating of Poor

  • Very poor

    2 reviews out of 82 were given rating of Very poor


  1. Training facilities
  2. Improving apprentice skills
  3. Working with small numbers of apprentices

Things to improve

  1. Reporting on progress of apprentices
  2. Communication with employers

Provider overview

Whether you are looking to recruit an apprentice, or upskill your existing workforce, our dedicated team at Business Solutions are here to advise and guide you in the various choices you have available. We do this by crucially listening in the first instance and then, through discussion, identify where your business is now and where you would like it to be. The next steps are to look at how training, through apprenticeship funding, could be the answer to bridging your skills gaps, adapting some of your ways of working, helping with your succession planning, whatever the issue, ultimately helping to improve your bottom line.  

Apprenticeship training course

Customer service specialist (level 3)


Head office

Priory Road, Shrewsbury, SY1 1RX

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check SHREWSBURY COLLEGES GROUP’s training options for the apprenticeship location.

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