Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Employer reviews

Excellent (30 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	52%	48%	25
Providing the right training at the right time	62%	38%	21
Improving apprentice skills	69%	31%	16
Reporting on progress of apprentices	50%	50%	16
Getting new apprentices started	60%	40%	10
Adapting to my needs	100%	0%	6
Training facilities	100%	0%	5
Initial assessment of apprentices	100%	0%	4

Apprentice reviews

Good (32 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	56%	44%
Ensuring you understand the requirements of your end-point assessment	78%	22%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	62%	38%
Providing accessible training resources	72%	28%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	56%	44%
Giving you relevant training that helps you perform your job better	72%	28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	72%	28%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	75%	25%
Preparing you for success in your future career	78%	22%

Provider overview

Reflections Training Academy is based in Birmingham and Bristol, we are a successful Work-Based-Learning provider with a track record in offering high-quality apprenticeships and have been training now for almost 40 years. Our team specialise in Hairdressing, Barbering, Customer Service, Business Administration, Leadership and Management and Digital Marketing apprenticeships. We endeavour to meet the needs and interests of all employers, offering a flexible training pattern where possible.

Courses offered

View all 12 courses offered by this provider

Select a course to view locations, training options and contact details.

Advanced and creative hair professional (level 3)

Barbering professional (level 2)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital marketer (level 3)

Hairdressing professional (level 2)

HR support (level 3)

Marketing executive (level 4)

Multi-channel marketer (level 3)

Operations manager (level 5)

Team leader (level 3)

Apprenticeship training course

Customer service specialist (level 3)

75% achievement rate (out of 70 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location