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Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Employer reviews

Excellent (30 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 52% 48% 25
Providing the right training at the right time 62% 38% 21
Improving apprentice skills 69% 31% 16
Reporting on progress of apprentices 50% 50% 16
Getting new apprentices started 60% 40% 10
Adapting to my needs 100% 0% 6
Training facilities 100% 0% 5
Initial assessment of apprentices 100% 0% 4

Apprentice reviews

Good (32 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 56% 44%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 62% 38%
Providing accessible training resources 72% 28%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 56% 44%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 72% 28%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 69% 31%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 78% 22%

Provider overview

Reflections Training Academy is based in Birmingham and Bristol, we are a successful Work-Based-Learning provider with a track record in offering high-quality apprenticeships and have been training now for almost 40 years. Our team specialise in Hairdressing, Barbering, Customer Service, Business Administration, Leadership and Management and Digital Marketing apprenticeships. We endeavour to meet the needs and interests of all employers, offering a flexible training pattern where possible.

Apprenticeship training course

Customer service specialist (level 3)

75% achievement rate (out of 70 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED’s training options

Head office 133.3 miles away

26 Oakfield Road, Clifton, Bristol, BS8 2AT

  • not available At apprentice’s workplace
  • available Day release: 75.3 miles away
  • available Block release: 75.3 miles away

Day and block release address

Unit 2a/2b Commercial Street, Birmingham, West Midlands, B1 1RS

Contact this provider about this course

Telephone
01179221440
Shortlisted

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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