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Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Employer reviews

Excellent (48 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 35
Providing the right training at the right time 69% 31% 26
Improving apprentice skills 77% 23% 22
Reporting on progress of apprentices 52% 48% 21
Getting new apprentices started 75% 25% 20
Initial assessment of apprentices 100% 0% 14
Adapting to my needs 82% 18% 11
Training facilities 88% 12% 8
Working with small numbers of apprentices 100% 0% 2

Apprentice reviews

Good (20 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 85% 15%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 85% 15%

Provider overview

Reflections Training Academy is based in Birmingham and Bristol, we are a successful Work-Based-Learning provider with a track record in offering high-quality apprenticeships and have been training now for almost 40 years. Our team specialise in Hairdressing, Barbering, Customer Service, Business Administration, Leadership and Management and Digital Marketing apprenticeships. We endeavour to meet the needs and interests of all employers, offering a flexible training pattern where possible.

Apprenticeship training course

Customer service specialist (level 3)

75% achievement rate (out of 70 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED’s training options

Head office

26 Oakfield Road, Clifton, Bristol, BS8 2AT

  • not available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01179221440
Shortlisted

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED is 1 of 321 training providers for Customer service specialist (level 3).

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