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Training provider

QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED

Employer reviews

Good (367 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 52% 48% 298
Reporting on progress of apprentices 25% 75% 254
Getting new apprentices started 78% 22% 164
Adapting to my needs 77% 23% 128
Providing the right training at the right time 58% 42% 96
Improving apprentice skills 61% 39% 96
Working with small numbers of apprentices 84% 16% 90
Initial assessment of apprentices 69% 31% 88
Training facilities 30% 70% 20

Apprentice reviews

Good (67 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 73% 27%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 64% 36%
Providing accessible training resources 76% 24%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 72% 28%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 69% 31%

Provider overview

Qube Learning is a national training provider based in Abingdon, working across England. We have approximately 4,500 apprentices in-learning across a range of sectors including Health Services, Health & Social Care, Business Services, Hospitality, ICT and Logistics. We have been in the Work Based Learning sector for 17 years, although we are a national provider we pride ourselves on being able to use our localised approach to offer bespoke training packages to suit the needs of the businesses we work with.

We offer a range of Face to face, remote and on-line training courses that can be tailored to suit the needs of your business. In July 2016 we were inspected by Ofsted and were graded "Good" across the whole of our delivery.

Apprenticeship training course

Customer service specialist (level 3)

QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED’s training options

Head office

115l Olympic Avenue, Milton Park, Abingdon, OX14 4SA

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01235833838
Shortlisted

QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED is 1 of 317 training providers for Customer service specialist (level 3).

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