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Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Employer reviews

Excellent (6 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 40% 60% 5
Reporting on progress of apprentices 80% 20% 5
Getting new apprentices started 100% 0% 4
Providing the right training at the right time 100% 0% 2
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 50% 50% 2
Training facilities 100% 0% 2
Initial assessment of apprentices 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Protocol Consultancy Services was established as a Training Provider in 1996 and currently in 2019 has 14 staff and a team of part time consultants.
We are an approved Work Based Training Provider for The Education and Skills Funding Agency. (PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd).

Protocol currently holds Martix and Investor In People Status.

Work undertaken is mainly in the Midlands area, through government funding although we are prepared to travel anywhere in the UK should it be necessary for the delivery of apprenticeships and advanced apprenticeships. We also undertake consultancy work in management and skills training. We have developed our own virtual learning environment that allows access from anywhere.

Courses offered

View all 13 courses offered by this provider

Select a course to view locations, training options and contact details.

Assessor coach (level 4)
Business administrator (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Digital marketer (level 3)
Digital support technician (level 3)
HR support (level 3)
Learning and development practitioner (level 3)
Learning and skills teacher (level 5)
Learning mentor (level 3)
Operations or departmental manager (level 5)
Supply chain warehouse operative (level 2)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service specialist (level 3)

TRANSWORLD PUBLICATIONS SERVICES LIMITED’s training options

Head office

The Old Guild House, 1 New Market Street, Birmingham, B3 2NH

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check TRANSWORLD PUBLICATIONS SERVICES LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Email
contactus@protocolgroup.co.uk
Telephone
01212362634
Website
http://www.protocolgroup.org.uk
Shortlisted

TRANSWORLD PUBLICATIONS SERVICES LIMITED is 1 of 332 training providers for Customer service specialist (level 3).

View training providers for this course

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