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Training provider


Employer reviews

Excellent (12 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 78% 22% 9
Reporting on progress of apprentices 57% 43% 7
Getting new apprentices started 83% 17% 6
Initial assessment of apprentices 100% 0% 5
Providing the right training at the right time 100% 0% 4
Adapting to my needs 67% 33% 3
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 2

Apprentice reviews

Not yet reviewed

Provider overview

Prospect Training Services is based in Gloucester, providing training in study programmes, Traineeships and apprenticeships in the Gloucestershire area. We have over 10 years experience in delivering role-specific apprenticeships and specialise in delivering apprenticeships in the following areas: Business Administration, Customer Service, Team Leading and Management. We offer a bespoke service that is tailored to each businesses individual needs. We will support you from the initial recruitment process including creating an advert, advertising, short listing applications and mock interviewing candidates. We support throughout the delivery of the apprenticeship with monthly visits to your apprentice at your location and 6 monthly reviews.

Courses offered

View all 4 courses offered by this provider
Apprenticeship training course

Customer service specialist (level 3)


Head office

Ambrose House, Meteor Court Barnett Way, Barnwood, Gloucester, GL4 3GG

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check PROSPECT TRAINING SERVICES (GLOUCESTER) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

01452 886888

PROSPECT TRAINING SERVICES (GLOUCESTER) LIMITED is 1 of 339 training providers for Customer service specialist (level 3).

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