Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider


Employer reviews

Excellent (93 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 62
Reporting on progress of apprentices 46% 54% 46
Getting new apprentices started 77% 23% 43
Providing the right training at the right time 83% 17% 35
Initial assessment of apprentices 80% 20% 30
Adapting to my needs 72% 28% 29
Improving apprentice skills 90% 10% 20
Training facilities 79% 21% 19
Working with small numbers of apprentices 100% 0% 16

Provider overview

Established in 1982, we are an award winning social enterprise, a proud winner of the Queens Award 2017, providing apprenticeships to over 700 people per year, working with over 1600 businesses.

You will benefit from:

  • A dedicated Account Manager conducting a full needs analysis to tailor the apprenticeship programme to meet your organisational priorities and to support you throughout the process
  • The apprentice having regular contact with their key worker who is an industry trained and highly qualified tutor/assessor
  • The apprentice gaining an industry recognised qualification, enhancing their skills to improve business performance

PM Training works in true partnership with the employer, providing openness and accountability

Apprenticeship training course

Customer service specialist (level 3)


Head office

Atlas Works, College Road, Shelton, Stoke-On-Trent, ST1 4DQ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check ACHIEVE TRAINING (STAFFORDSHIRE) LIMITED’s training options for the apprenticeship location.


ACHIEVE TRAINING (STAFFORDSHIRE) LIMITED is 1 of 329 training providers for Customer service specialist (level 3).

View training providers for this course

View all 15 courses offered by this provider
Back to top View shortlist