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Training provider


Employer reviews

Excellent (53 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 72% 28% 43
Getting new apprentices started 88% 12% 26
Reporting on progress of apprentices 44% 56% 18
Improving apprentice skills 73% 27% 15
Providing the right training at the right time 100% 0% 14
Adapting to my needs 92% 8% 13
Initial assessment of apprentices 92% 8% 12
Training facilities 70% 30% 10
Working with small numbers of apprentices 100% 0% 10

Provider overview

DBC Training is an Ofsted Grade 2 ‘Good’ and award winning training partner; recognised as 'Apprenticeship Provider of the Year' at AAC National Awards in 2020 and 2018. 

We offer high quality training and talent solutions for businesses. We are solution driven and work collaboratively with businesses to thrive and grow, whether you are looking to recruit new talent, train or retain staff to prepare for expansion, improve productivity, increase efficiency and employee/client satisfaction. 

DBC is responsive in supporting a wide range of sectors and have capacity to invest in new programmes to ensure our apprenticeship solutions are fit-for-purpose. Contact us for a no obligation discussion to see how your organisation will benefit.

Apprenticeship training course

Customer service specialist (level 3)


Head office

3-4 St. Peters Churchyard, Derby, DE1 1NN

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check DERBY BUSINESS COLLEGE LIMITED’s training options for the apprenticeship location.

Contact this provider about this course


DERBY BUSINESS COLLEGE LIMITED is 1 of 334 training providers for Customer service specialist (level 3).

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