Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Employer reviews

Good (445 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 345
Reporting on progress of apprentices 39% 61% 247
Getting new apprentices started 90% 10% 240
Providing the right training at the right time 68% 32% 131
Working with small numbers of apprentices 91% 9% 127
Improving apprentice skills 78% 22% 119
Adapting to my needs 80% 20% 117
Initial assessment of apprentices 69% 31% 110
Training facilities 46% 54% 35

Apprentice reviews

Good (103 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 81% 19%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 81% 19%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 74% 26%
Preparing you for success in your future career 81% 19%

Provider overview

Paragon Skills is a leading Grade 2, Good, Ofsted rated national training provider delivering first-class apprenticeship programmes across a variety of sectors including; Adult Care, Childcare & Education, Hair & Beauty, Customer Experience, Automotive & Marine, Leadership & Management and Accountancy.

We deliver high-quality apprenticeship programmes and employers will receive customised programmes that fit their unique business to drive their strategy, whilst learning plans are tailored to each individual apprentice's needs. All programmes contain the essential elements expected from an apprenticeship and will lead to an industry-wide recognised qualification.

Apprenticeship training course

Customer service specialist (level 3)

PARAGON EDUCATION & SKILLS LIMITED’s training options

Head office

Station Approach, Ashley Road, Bournemouth, BH1 4NB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check PARAGON EDUCATION & SKILLS LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0800 783 2545
Shortlisted

PARAGON EDUCATION & SKILLS LIMITED is 1 of 315 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist