Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

NEW COLLEGE SWINDON

Employer reviews

Good (113 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 59% 41% 95
Reporting on progress of apprentices 35% 65% 65
Getting new apprentices started 79% 21% 39
Providing the right training at the right time 50% 50% 38
Improving apprentice skills 89% 11% 36
Training facilities 78% 22% 32
Initial assessment of apprentices 92% 8% 24
Working with small numbers of apprentices 91% 9% 22
Adapting to my needs 53% 47% 17

Apprentice reviews

Good (19 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 47% 53%
Ensuring you understand the requirements of your end-point assessment 68% 32%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 63% 37%
Providing accessible training resources 79% 21%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 68% 32%
Giving you relevant training that helps you perform your job better 68% 32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 74% 26%
Supporting you and your apprenticeship 74% 26%
Resolving any issues you have 68% 32%
Preparing you for success in your future career 68% 32%

Provider overview

New College Swindon has been delivering apprenticeships in a variety of sectors since 2011 through our commercial/business department - Fast Forward. As a College we can also offer a variety of other courses and training outside of the apprenticeship programme.

Although based in Swindon, we employ assessors who can deliver country wide (delivered directly on your premises if not in this county). Our team of experienced industry professionals have several years' industry experience in their chosen field.

We offer a variety of delivery models to suit the needs of your business and the learner from totally in house to evening/day release to blended learning.

We work with large and small to medium business to help them get the most out of apprenticeships and can fully support you with the apprentice recruitment process.

Courses offered

View all 40 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)
Advanced carpentry and joinery (level 3)
Animal care and welfare assistant (level 2)
Assistant accountant (level 3)
Assistant practitioner (health) (level 5)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chef de partie (level 3)
Commis chef (level 2)
Content creator (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Cyber security technologist (level 4)
Data analyst (level 4)
DevOps engineer (level 4)
Digital and technology solutions professional (integrated degree) (level 6)
Digital marketer (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Hair professional (level 2)
HR consultant partner (level 5)
HR support (level 3)
Installation electrician and maintenance electrician (level 3)
IT solutions technician (level 3)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Learning and skills teacher (level 5)
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Network engineer (level 4)
Operations or departmental manager (level 5)
Plumbing and domestic heating technician (level 3)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Software developer (level 4)
Software development technician (level 3)
Software tester (level 4)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service specialist (level 3)

NEW COLLEGE SWINDON’s training options

Head office

New College Drive, Swindon, SN3 1AH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check NEW COLLEGE SWINDON’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01793732883
Shortlisted

NEW COLLEGE SWINDON is 1 of 324 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist