Training provider

MID-KENT COLLEGE

Employer reviews

Good (99 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	41%	59%	73
Reporting on progress of apprentices	35%	65%	60
Getting new apprentices started	67%	33%	43
Improving apprentice skills	66%	34%	38
Providing the right training at the right time	57%	43%	35
Training facilities	84%	16%	32
Initial assessment of apprentices	74%	26%	19
Working with small numbers of apprentices	87%	13%	15
Adapting to my needs	31%	69%	13

Apprentice reviews

Good (61 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	61%	39%
Ensuring you understand the requirements of your end-point assessment	75%	25%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	67%	33%
Providing accessible training resources	82%	18%
Balancing online learning with classroom-based training to suit your apprenticeship	74%	26%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	72%	28%
Resolving any issues you have	74%	26%
Preparing you for success in your future career	67%	33%

Provider overview

We want your business to thrive, and our business advisers are ideally placed to help you secure high-quality training, support and financial grants to meet your business needs.

With over 25 years' experience in recruiting and training apprentices we're a valued and trusted partner to businesses across the South East. We offer intermediate, advanced and higher apprenticeships in a number of business sectors and trade disciplines. Our training and support is designed with your input, to ensure it increases staff efficiency and generates tangible returns for your business.

Our recruitment agency 'JobShop' gives you unique access to the finest young talent in Kent, saving your time by sourcing the best apprenticeship candidates.

Contact us today.

Courses offered

View all 24 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Assistant accountant (level 3)

Bricklayer (level 2)

Building services engineering senior technician (level 4)

Business administrator (level 3)

Carpentry and joinery (level 2)

Civil engineer (degree) (level 6)

Civil engineering senior technician (level 4)

Civil engineering site management (degree) (level 6)

Construction design and build technician (level 4)

Construction quantity surveying technician (level 4)

Construction site supervisor (level 4)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

HR support (level 3)

Learning and skills teacher (level 5)

Machining technician (level 3)

Maintenance and operations engineering technician (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

People professional (level 5)

Professional accounting or taxation technician (level 4)

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Nottingham, Nottinghamshire Remove location

MID-KENT COLLEGE’s training options

Head office 131.3 miles away

Medway Road, Gillingham, ME7 1FN

• available At apprentice’s workplace
• available Day release: 137.5 miles away
• not available Block release

Day release address

Tonbridge Road, Maidstone, Kent, ME16 8AQ

Contact this provider about this course

• Email: apprenticeships@midkent.ac.uk
• Telephone: 01622 625 999
• Website: https://www.midkent.ac.uk/courses/subjects/business-hr-accounting

Shortlisted

MID-KENT COLLEGE is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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