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Training provider

MID-KENT COLLEGE

Employer reviews

Good (186 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 42% 58% 130
Reporting on progress of apprentices 38% 62% 120
Improving apprentice skills 63% 37% 75
Getting new apprentices started 68% 32% 72
Providing the right training at the right time 50% 50% 60
Training facilities 81% 19% 54
Initial assessment of apprentices 74% 26% 38
Working with small numbers of apprentices 87% 13% 30
Adapting to my needs 37% 63% 30

Apprentice reviews

Good (13 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 54% 46%
Ensuring you understand the requirements of your end-point assessment 46% 54%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 46% 54%
Providing accessible training resources 69% 31%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 62% 38%
Giving you relevant training that helps you perform your job better 46% 54%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 62% 38%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 54% 46%
Supporting you and your apprenticeship 54% 46%
Resolving any issues you have 62% 38%
Preparing you for success in your future career 54% 46%

Provider overview

We want your business to thrive, and our business advisers are ideally placed to help you secure high-quality training, support and financial grants to meet your business needs.

With over 25 years' experience in recruiting and training apprentices we're a valued and trusted partner to businesses across the South East. We offer intermediate, advanced and higher apprenticeships in a number of business sectors and trade disciplines. Our training and support is designed with your input, to ensure it increases staff efficiency and generates tangible returns for your business.

Our recruitment agency 'JobShop' gives you unique access to the finest young talent in Kent, saving your time by sourcing the best apprenticeship candidates.

Contact us today.

Apprenticeship training course

Customer service specialist (level 3)

MID-KENT COLLEGE’s training options

Head office

Medway Road, Gillingham, ME7 1FN

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check MID-KENT COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01622 625 999
Shortlisted

MID-KENT COLLEGE is 1 of 334 training providers for Customer service specialist (level 3).

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