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Training provider

LIFETIME TRAINING GROUP LIMITED

Employer reviews

Good (816 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 660
Reporting on progress of apprentices 54% 46% 507
Getting new apprentices started 65% 35% 391
Adapting to my needs 73% 27% 254
Improving apprentice skills 78% 22% 235
Providing the right training at the right time 69% 31% 208
Initial assessment of apprentices 66% 34% 199
Working with small numbers of apprentices 87% 13% 190
Training facilities 42% 58% 69

Apprentice reviews

Good (2083 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 84% 16%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 76% 24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 76% 24%

Provider overview

At Lifetime we work to deliver apprenticeship training solutions that unlock bright futures for people and businesses. Established in 1995, we've grown to become one of the largest training providers in the UK. Every part of what we do is driven by the belief that everyone should have the opportunity to learn, so we're committed to developing skills programmes that work for everyone, for good. Our approach is simple: define and deliver outstanding skills training that unlocks people's potential and harnesses competitive advantage for the UK's businesses. We work with businesses nationwide, across a diverse range of sectors to drive industry-leading skills training. And together, we're reshaping the future of business.

Apprenticeship training course

Customer service specialist (level 3)

34% achievement rate (out of 2480 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

RM14 3DR Remove location

LIFETIME TRAINING GROUP LIMITED’s training options

Head office 123.9 miles away

Clifton Heights, Triangle West, Bristol, BS8 1EJ

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
03330143669
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LIFETIME TRAINING GROUP LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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