Training provider

INSTEP UK LIMITED

Employer reviews

Excellent (81 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	83%	17%	66
Adapting to my needs	85%	15%	40
Getting new apprentices started	66%	34%	38
Reporting on progress of apprentices	62%	38%	34
Providing the right training at the right time	92%	8%	26
Initial assessment of apprentices	75%	25%	24
Improving apprentice skills	100%	0%	19
Working with small numbers of apprentices	67%	33%	15
Training facilities	86%	14%	7

Apprentice reviews

Good (164 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	90%	10%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	88%	12%
Providing accessible training resources	91%	9%
Balancing online learning with classroom-based training to suit your apprenticeship	79%	21%
Taking into account your previous learning	84%	16%
Giving you relevant training that helps you perform your job better	88%	12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	92%	8%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	93%	7%
Supporting you and your apprenticeship	90%	10%
Resolving any issues you have	85%	15%
Preparing you for success in your future career	88%	12%

Provider overview

Established in 1992, Instep is a provider of Leadership and Management training, operating nationally and internationally. We are an approved ILM Centre with considerable experience in the FMCG, Pharmaceutical, Manufacturing and Public sectors.

We work in partnership with clients to identify development needs against strategic and operational objectives and provide a blend of solutions that achieve real, measurable results linked to business performance and profitability.

We focus on delivering practical development that delivers results in the workplace. We make sure all participants transfer learning back to the workplace and use skills, knowledge, tools and techniques covered during development.

Courses offered

View all 13 courses offered by this provider

Select a course to view locations, training options and contact details.

Associate project manager (level 4)

Business analyst (level 4)

Coaching professional (level 5)

Customer service specialist (level 3)

Data analyst (level 4)

Data technician (level 3)

Food industry technologist (level 3)

Operations manager (level 5)

Process leader (level 4)

Software developer (level 4)

Software development technician (level 3)

Team leader (level 3)

Urban driver (level 2)

Apprenticeship training course

Customer service specialist (level 3)

28% achievement rate (out of 50 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location