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Training provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Employer reviews

Excellent (119 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 61% 39% 97
Reporting on progress of apprentices 50% 50% 64
Providing the right training at the right time 88% 12% 40
Getting new apprentices started 85% 15% 39
Training facilities 97% 3% 37
Improving apprentice skills 94% 6% 34
Initial assessment of apprentices 76% 24% 25
Adapting to my needs 76% 24% 25
Working with small numbers of apprentices 83% 17% 18

Apprentice reviews

Good (49 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 65% 35%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 69% 31%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 69% 31%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 71% 29%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 73% 27%

Provider overview

Based in Aldridge in the heart of the West Midlands. the In-Comm partnership offers a range of world class-leading services to Industry, Commerce & Learners. In-Comm have over three decades of experience in the design and delivery of Training, Skills & Consultancy programmes to suit the cultures of the sectors we work within. Our specialised team of industry experienced professionals ensures In-Comm creates innovative, lifelong Engineers with a true passion for the sector. Whether you are a multi-national company looking for a partner who offers a customised training programmes, or a person looking for a career or apprenticeship in the Engineering Manufacturing sector. Our team of highly competent specialists are here to help.

Apprenticeship training course

Customer service specialist (level 3)

68% achievement rate (out of 20 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

PO3 Portsmouth Remove location

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED’s training options

Head office 129.3 miles away

12 Vigo Place, Walsall, WS9 8UG

  • available At apprentice’s workplace (national)
  • available Day release: 129.3 miles away
  • not available Block release

Day release address

12 Vigo Place, Aldridge, West Midlands, WS9 8UG

Contact this provider about this course

Telephone
01922457686
Shortlisted

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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