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Training provider

HULL COLLEGE

Employer reviews

Good (150 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 46% 54% 111
Reporting on progress of apprentices 33% 67% 75
Getting new apprentices started 65% 35% 66
Providing the right training at the right time 66% 34% 47
Improving apprentice skills 69% 31% 45
Adapting to my needs 74% 26% 42
Initial assessment of apprentices 69% 31% 36
Training facilities 81% 19% 31
Working with small numbers of apprentices 89% 11% 27

Apprentice reviews

Good (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 60% 40%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 70% 30%
Balancing online learning with classroom-based training to suit your apprenticeship 40% 60%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 60% 40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 70% 30%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 60% 40%
Supporting you and your apprenticeship 60% 40%
Resolving any issues you have 60% 40%
Preparing you for success in your future career 50% 50%

Provider overview

The HCUK Training team consists of experienced, qualified delivery professionals with extensive industrial experience. We aim to deliver a fully responsive tailored service in order to meet the needs of the business we work with. We offer a range of bespoke training solutions, along with apprenticeships across a range of key industries, which provide clear progression routes for individuals wishing to follow a work based learning pathway. All our training is completely flexible with a range of options for both accredited and unaccredited learning - we will be happy to discuss your individual requirements in order to tailor a package to suit your needs.

Courses offered

View all 41 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Assistant accountant (level 3)
Associate project manager (level 4)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Civil engineering senior technician (level 4)
Civil engineering technician (level 3)
Commis chef (level 2)
Content creator (level 3)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Dental nurse (integrated) (level 3)
Digital marketer (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Engineering design and draughtsperson (level 3)
Engineering operative (level 2)
Engineering technician (level 3)
General welder (arc processes) (level 2)
Groundworker (level 2)
Hospitality team member (level 2)
Installation and maintenance electrician (level 3)
Lead adult care worker (level 3)
Leader in adult care (level 5)
Lean manufacturing operative (level 2)
Maintenance and operations engineering technician (level 3)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Multi-channel marketer (level 3)
Operations or departmental manager (level 5)
Painter and decorator (level 2)
Plasterer (level 2)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Senior healthcare support worker (level 3)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service specialist (level 3)

HULL COLLEGE’s training options

Head office

Queens Gardens, Wilberforce Drive, Hull, HU1 3DG

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check HULL COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0300 330 2010
Shortlisted

HULL COLLEGE is 1 of 334 training providers for Customer service specialist (level 3).

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