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Training provider


Employer reviews

Excellent (100 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 87% 13% 77
Getting new apprentices started 95% 5% 43
Reporting on progress of apprentices 45% 55% 42
Adapting to my needs 96% 4% 27
Improving apprentice skills 81% 19% 26
Providing the right training at the right time 78% 22% 23
Initial assessment of apprentices 82% 18% 22
Working with small numbers of apprentices 95% 5% 19
Training facilities 70% 30% 10

Provider overview

HTP Apprenticeship College delivers apprenticeships predominately for the service sector including all areas of Business and Administration, Management, Hospitality and Catering, Retail, Customer Service, Health and Social Care, plus many more. HTP Apprenticeship College is recognised by Ofsted as 'Good' under the latest Education Inspection Framework, holds the Investors in People Gold status as well as the Matrix Standard for Information, Advice and Guidance. Working with employers across the South of England, HTP Apprenticeship College specialises in helping businesses put together apprenticeship strategies to ensure you receive the best value for your investment.

Apprenticeship training course

Customer service specialist (level 3)


Head office

The Old Grammar School, 118-119 St James Street, Newport, PO30 5HE

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check HTP APPRENTICESHIP COLLEGE LTD’s training options for the apprenticeship location.

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HTP APPRENTICESHIP COLLEGE LTD is 1 of 329 training providers for Customer service specialist (level 3).

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