Training provider

BABCOCK TRAINING LIMITED

Employer reviews

Good (499 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	60%	40%	351
Reporting on progress of apprentices	52%	48%	304
Getting new apprentices started	79%	21%	220
Adapting to my needs	67%	33%	141
Improving apprentice skills	82%	18%	136
Initial assessment of apprentices	71%	29%	133
Providing the right training at the right time	62%	38%	123
Working with small numbers of apprentices	94%	6%	89
Training facilities	73%	27%	48

Provider overview

Babcock Training, one of Babcock International Group PLC's apprenticeship training companies, has a 25 year track record of designing world class apprenticeships across the UK, supporting over 10,000 apprentices each year. Putting the employer at the heart of our apprenticeship model, our solutions meet the needs of employers of all sizes. High levels of employer satisfaction are testament to our success, validated by independent evaluation from Ofsted and the ESFA's FE Choices survey. Our expertise in delivering employer led apprenticeships spans a number of sectors with a market leading reputation in the Hospitality, Retail, Automotive, Early Years, Engineering, Health & Social Care and Leadership & Management sectors.

Apprenticeship training course

Customer service specialist (level 3)

32% pass rate (out of 330 apprentices)

50% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

BABCOCK TRAINING LIMITED’s training options

Head office

Unit 100, Bristol Business Park, Bristol, BS16 1EJ

• available At apprentice’s workplace (national)
• not available Day release
• not available Block release

Apprenticeship location

Check BABCOCK TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

• Email: training@babcockinternational.com
• Telephone: 0800 731 8199
• Website: https://www.babcocktraining.com/

Shortlisted

BABCOCK TRAINING LIMITED is 1 of 329 training providers for Customer service specialist (level 3).

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