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Training provider

GRANTHAM COLLEGE

Employer reviews

Good (93 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 59% 41% 73
Reporting on progress of apprentices 46% 54% 61
Getting new apprentices started 79% 21% 42
Improving apprentice skills 68% 32% 34
Providing the right training at the right time 39% 61% 28
Training facilities 67% 33% 21
Initial assessment of apprentices 79% 21% 19
Adapting to my needs 53% 47% 17
Working with small numbers of apprentices 90% 10% 10

Apprentice reviews

Good (53 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 68% 32%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 62% 38%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 77% 23%

Provider overview

Grantham College was awarded the Lincolnshire Apprenticeship Training Provider Champion Award 2023, in recognition of our employer-focussed apprenticeship provision and hardworking support and delivery teams. We offer training in a range of sectors to the local community and beyond, with our on-site accommodation making us a popular choice for national companies. Our multi-million-pound Institute of Technology provides state-of-the-art Engineering and Digital Skills training, being equipped with IT studios, digital technology suites, and engineering robotics facilities. We have an excellent record for apprenticeship success and have enabled apprentices to gain nationally recognised qualifications and formal skills within the workplace.

Courses offered

View all 39 courses offered by this provider
Apprenticeship training course

Customer service specialist (level 3)

59% achievement rate (out of 20 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

WR11 4BY Remove location

GRANTHAM COLLEGE’s training options

Head office 79.5 miles away

Stonebridge Road, Grantham, NG31 9AP

  • available At apprentice’s workplace (national)
  • available Day release: 79.5 miles away
  • not available Block release

Day release address

Stonebridge Road, Grantham, Lincolnshire, NG31 9AP

Contact this provider about this course

Telephone
01476 400 200
Shortlisted

GRANTHAM COLLEGE is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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