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Training provider


Employer reviews

Excellent (142 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 104
Reporting on progress of apprentices 57% 42% 80
Getting new apprentices started 76% 24% 58
Initial assessment of apprentices 71% 29% 48
Adapting to my needs 87% 13% 46
Working with small numbers of apprentices 91% 9% 35
Providing the right training at the right time 87% 13% 30
Improving apprentice skills 73% 27% 26
Training facilities 80% 20% 10

Provider overview

With over 30 years of experience, Fareport is contracted with the Education & Skills Funding Agency (ESFA) to deliver all levels of apprenticeships. Our Head office and training facility is located in Hampshire, and we deliver across the country at employer sites and in outreach centres.

Commercial and Care training are our specialist areas, and we have highly qualified trainers with real world management experience, who work closely with our employers to deliver bespoke programmes.

We have exceptional reputation, success rates and independent learner and employer feedback, which the company has built on to grow our training delivery.

Fareport holds an Ofsted Grade 1 outstanding rating, Part A of the Training Quality Standard (TQS 2010), The MATRIX Standard [2018] and was awarded the National Skills Academy (Care) Quality Standard Mark in 2016.

Apprenticeship training course

Customer service specialist (level 3)

77% pass rate (out of 40 apprentices)

50% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


Head office

28a Bath Lane, Fareham, PO16 0DH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check FAREPORT TRAINING ORGANISATION LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

01329 825805

FAREPORT TRAINING ORGANISATION LIMITED is 1 of 334 training providers for Customer service specialist (level 3).

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