Training provider

EXETER COLLEGE

Employer reviews

Excellent (266 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	68%	32%	209
Reporting on progress of apprentices	37%	63%	128
Getting new apprentices started	91%	9%	127
Providing the right training at the right time	77%	23%	84
Training facilities	94%	6%	78
Working with small numbers of apprentices	88%	12%	66
Improving apprentice skills	84%	16%	63
Initial assessment of apprentices	81%	19%	54
Adapting to my needs	77%	23%	52

Apprentice reviews

Good (204 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	78%	22%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	79%	21%
Providing accessible training resources	88%	12%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	90%	10%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	88%	12%
Supporting you and your apprenticeship	87%	13%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	81%	19%

Provider overview

Exeter College provides Ofsted Outstanding Apprenticeships all across the South West. We are driven by our vision to be an exceptional college that goes above and beyond in delivering apprenticeship services. We shape the future for employers and apprentices by providing world-class education and training across the region. Our multi award-winning apprenticeships are designed to meet the skills needs of employers and contribute to the ambitions and success of their apprentices.

Courses offered

View all 80 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Aircraft maintenance fitter or technician (fixed and rotary wing) (level 3)

Assistant accountant (level 3)

Assistant practitioner (health) (level 5)

Associate project manager (level 4)

Autocare technician (level 2)

Bricklayer (level 2)

Building services engineering senior technician (level 4)

Building services engineering technician 2022 (level 3)

Business administrator (level 3)

Butcher (level 2)

Carpentry and joinery (level 2)

Chef de partie (level 3)

Civil engineering senior technician (level 4)

Civil engineering technician (level 3)

Commis chef (level 2)

Community activator coach (level 2)

Construction design and build technician (level 4)

Construction quantity surveying technician (level 4)

Construction site supervisor (level 4)

Construction support technician (level 3)

Counter fraud investigator (level 4)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Data analyst (level 4)

Data scientist (integrated degree) (level 6)

Data technician (level 3)

Dental nurse (integrated) (level 3)

Digital marketer (level 3)

Digital support technician (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

Hairdressing professional (level 2)

Heavy vehicle service and maintenance technician (level 3)

Hospitality manager (level 4)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

Information communications technician (level 3)

Installation and maintenance electrician (level 3)

Junior management consultant (level 4)

Lead adult care worker (level 3)

Learning and development consultant business partner (level 5)

Learning and development practitioner (level 3)

Learning and skills assessor (level 3)

Learning mentor (level 3)

Leisure duty manager (level 3)

Leisure team member (level 2)

Machining technician (level 3)

Mechatronics maintenance technician 2014 (level 3)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Multi-channel marketer (level 3)

Operations manager (level 5)

Outdoor activity instructor (level 3)

Passenger transport operative (level 2)

People professional (level 5)

Personal trainer (level 3)

Plate welder (level 3)

Plumbing and domestic heating technician (level 3)

Product design and development technician (level 3)

Production chef (level 2)

Professional accounting or taxation technician (level 4)

Property maintenance operative (level 2)

Roofer (level 2)

Safety, health and environment technician (level 3)

School business professional (level 4)

Senior healthcare support worker (level 3)

Senior housing and property management (level 4)

Senior production chef (level 3)

Software developer (level 4)

Software development technician (level 3)

Sports coach (level 4)

Teaching assistant (level 3)

Team leader (level 3)

Train driver (level 3)

Apprenticeship training course

Customer service specialist (level 3)

43% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

EXETER COLLEGE’s training options

Head office

Hele Road, Exeter, EX4 4JS

• available At apprentice’s workplace (national)
• available Day release
• not available Block release

Apprenticeship location

Check EXETER COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: leighcooper@exe-coll.ac.uk
• Telephone: 01392 400800
• Website: https://exe-coll.ac.uk/course-search/?search=&age=apprenticeship&per_page=10&sortby=title#results

Shortlisted

EXETER COLLEGE is 1 of 314 training providers for Customer service specialist (level 3).

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