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Training provider


Employer reviews

Good (35 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 68% 32% 28
Getting new apprentices started 50% 50% 16
Reporting on progress of apprentices 36% 64% 14
Adapting to my needs 85% 15% 13
Improving apprentice skills 85% 15% 13
Providing the right training at the right time 73% 27% 11
Initial assessment of apprentices 80% 20% 10
Working with small numbers of apprentices 90% 10% 10
Training facilities 67% 33% 3

Provider overview

Didac are specialist training providers to the Furniture, Wood and Merchanting sectors. Fully qualified staff deliver the apprenticeships within the employers premises, allowing the training to meet the needs of the employer, apprentice and Apprenticeship Standard.

Didac started delivering apprenticeships in 1998.

Didac also have a specialist Academy based in Bristol.

The company work and are associated with a number of key stakeholders, including the HSE, British Woodworking Federation, Builders Merchants Federation, Association of Shop Fitters and CITB.

Current apprenticeship standards available:

  • Furniture (including wood machining, furniture making, installation, CNC)
  • Trade Supplier
  • Team Leading
  • Warehousing
  • Business Administration
Apprenticeship training course

Customer service specialist (level 3)

73% pass rate (out of 40 apprentices)

50% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

DIDAC LIMITED’s training options

Head office

Woodwise Academy, Crews Hole Road, Bristol, BS5 8BB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check DIDAC LIMITED’s training options for the apprenticeship location.

Contact this provider about this course


DIDAC LIMITED is 1 of 341 training providers for Customer service specialist (level 3).

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