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Training provider

WESTMINSTER CITY COUNCIL

Employer reviews

Excellent (3 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Working with small numbers of apprentices 100% 0% 3
Reporting on progress of apprentices 100% 0% 3
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

Excellent (16 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 69% 31%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 88% 12%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 69% 31%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 94% 6%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 88% 12%

Provider overview

Westminster is one of the most diverse and dynamic communities in Britain. Westminster Adult Education Service (WAES) reflects that diversity as one of the largest local authority adult education providers in the country. We have strong roots in the community, running courses where they are needed through partnerships with the local authority and other community and education bodies. To ensure the quality of our courses and support for students we are inspected by Ofsted. On courses leading to national qualifications, we must also meet the high standards required by examination bodies. We aim to make it as easy as possible for our learners to study here - start your learning journey with Westminster's specialist adult college now.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

WR11 Tewkesbury Remove location

WESTMINSTER CITY COUNCIL’s training options

Head office 87.5 miles away

5 Strand, London, WC2N 5HR

  • available At apprentice’s workplace
  • available Day release: 85.1 miles away
  • not available Block release

Day release address

Lisson Grove Centre, 219 Lisson Grove, London, NW8 8LW

Contact this provider about this course

Telephone
020 7297 7297
Shortlisted

WESTMINSTER CITY COUNCIL is 1 of 312 training providers for Customer service specialist (level 3) at the apprenticeship location.

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