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Training provider

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Employer reviews

Excellent (33 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 71% 29% 24
Reporting on progress of apprentices 74% 26% 19
Getting new apprentices started 100% 0% 18
Providing the right training at the right time 64% 36% 11
Adapting to my needs 100% 0% 9
Improving apprentice skills 88% 12% 8
Initial assessment of apprentices 86% 14% 7
Working with small numbers of apprentices 67% 33% 6
Training facilities 50% 50% 2

Apprentice reviews

Good (30 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 87% 13%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 90% 10%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 90% 10%

Provider overview

Coventry and Warwickshire Chamber of Commerce Training is a high-quality apprenticeship training provider, with 40 years’ experience in the delivery of exceptional vocational education and skills development. As a wholly-owned subsidiary of Coventry and Warwickshire Chamber of Commerce, we have strong industry ties, ensuring our training services are closely aligned with the needs of business and the wider community. With a team of highly qualified, experienced staff, our expertise spans apprenticeships in business, management, accountancy, customer service, children’s care, health and social care, teaching assistant and hairdressing. These professionals are dedicated to delivering tailored apprenticeships that focus on development.

Apprenticeship training course

Customer service specialist (level 3)

62% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

SR8 2RN Remove location

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED’s training options

Head office 162.2 miles away

123 St. Nicholas Street, Coventry, CV1 4FD

  • not available At apprentice’s workplace
  • available Day release: 162.2 miles away
  • not available Block release

Day release address

Commerce House, 123 St.Nicholas Street, Coventry, CV1 4FD

Contact this provider about this course

Telephone
024 7623 1122
Shortlisted

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED is 1 of 315 training providers for Customer service specialist (level 3) at the apprenticeship location.

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