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Training provider

BUCKINGHAMSHIRE COUNCIL

Employer reviews

Good (13 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 40% 60% 10
Getting new apprentices started 67% 33% 9
Working with small numbers of apprentices 100% 0% 9
Reporting on progress of apprentices 0% 100% 9
Adapting to my needs 100% 0% 7
Initial assessment of apprentices 100% 0% 3
Providing the right training at the right time 100% 0% 2
Improving apprentice skills 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

Good (30 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 87% 13%

Provider overview

Buckinghamshire Adult Learning is based in Aylesbury and has been established for over 30 years. We provide apprenticeship training throughout Buckinghamshire and neighbouring counties. We are an Ofsted grade 2 training provider and are experienced in delivering training to small, medium and large employers. We can offer intermediate, advanced or higher apprenticeship provision in a wide range of subject areas and we work with you to achieve good return on investment. When we use subcontracted provision for specialist delivery, their programmes are rigorously audited throughout to ensure quality is maintained.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Warrington, Cheshire Remove location

BUCKINGHAMSHIRE COUNCIL’s training options

Head office 132.7 miles away

County Hall, Walton Street, Aylesbury, HP20 1UA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01296383470
Shortlisted

BUCKINGHAMSHIRE COUNCIL is 1 of 316 training providers for Customer service specialist (level 3) at the apprenticeship location.

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