Training provider

BROCKENHURST COLLEGE

Employer reviews

Good (50 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	54%	46%	35
Reporting on progress of apprentices	20%	80%	20
Improving apprentice skills	84%	16%	19
Getting new apprentices started	72%	28%	18
Providing the right training at the right time	72%	28%	18
Initial assessment of apprentices	80%	20%	15
Training facilities	33%	67%	15
Working with small numbers of apprentices	100%	0%	14
Adapting to my needs	90%	10%	10

Provider overview

Brock is a high-achieving college set in a friendly 36-acre campus within the beautiful New Forest National Park, ranked 'Good' by Ofsted, March 2017, we offer a wide range of apprenticeships, superb facilities and an exceptional track record for results.

Nationally recognised for excellence and innovation in further education, Brockenhurst is a Beacon College, attracting around 3000 Sixth Form students from across the region each year, together with a mix of international students from around the world.

We offer a range of apprenticeship programmes that have been designed to help your businesses develop and grow.

Our Business Services team can advise on the most suitable training programmes available and help you apply for relevant Government grants.

Apprenticeship training course

Customer service specialist (level 3)

BROCKENHURST COLLEGE’s training options

Head office

Lyndhurst Road, Brockenhurst, SO42 7ZE

• available At apprentice’s workplace (national)
• not available Day release
• not available Block release

Apprenticeship location

Check BROCKENHURST COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: enquiries@brock.ac.uk
• Telephone: 01590 625555
• Website: https://www.brock.ac.uk/college-course/customer-service-level-3-advanced-apprenticeship/

Shortlisted

BROCKENHURST COLLEGE is 1 of 328 training providers for Customer service specialist (level 3).

View training providers for this course

View all 19 courses offered by this provider

Select a course to view locations, training options and contact details.

Boatbuilder (level 3)

Business administrator (level 3)

Carpentry and joinery (level 2)

Chef de partie (level 3)

Commis chef (level 2)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Furniture manufacturer (level 2)

Hospitality manager (level 4)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

Installation electrician and maintenance electrician (level 3)

Marine engineer (level 3)

Operations or departmental manager (level 5)

Retail manager (level 4)

Retail team leader (level 3)

Retailer (level 2)

Senior production chef (level 3)

Team leader or supervisor (level 3)