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Training provider

BRADFORD CITY COUNCIL

Employer reviews

Good (14 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 55% 45% 11
Reporting on progress of apprentices 10% 90% 10
Initial assessment of apprentices 88% 12% 8
Working with small numbers of apprentices 100% 0% 5
Getting new apprentices started 75% 25% 4
Improving apprentice skills 75% 25% 4
Adapting to my needs 100% 0% 4
Providing the right training at the right time 67% 33% 3

Apprentice reviews

Good (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 60% 40%

Provider overview

Skills for Work is an established Independent Training Provider and part of the City of Bradford Metropolitan District Council. We also have contracts in place to deliver training via the Adult Skills Budget and Community Learning as well as working in partnership with other organisations across the district and the Leeds City Region. We work with Levy paying organisations including local authorities and public sector organisations as well as supporting SME and microbusinesses. The services Skills for Work provide include accredited qualifications, apprenticeships, Community Learning, employability and job search, employer engagement and jobs matching, employer specific courses and vocational training.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

Barnsley, South Yorkshire Remove location

BRADFORD CITY COUNCIL’s training options

Head office

City Hall, Centenary Square, Bradford, BD1 1HY

  • available At apprentice’s workplace
  • available Day release: 19.8 miles away
  • not available Block release

Day release address

Britannia House, Hall Ings, Bradford, BD1 1HX

Contact this provider about this course

Telephone
01274433648
Shortlisted

BRADFORD CITY COUNCIL is 1 of 315 training providers for Customer service specialist (level 3) at the apprenticeship location.

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