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Training provider

BRADFORD COLLEGE

Employer reviews

Good (263 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 41% 59% 189
Reporting on progress of apprentices 20% 80% 145
Getting new apprentices started 77% 23% 127
Providing the right training at the right time 75% 25% 85
Working with small numbers of apprentices 88% 12% 73
Improving apprentice skills 81% 19% 67
Adapting to my needs 63% 37% 67
Initial assessment of apprentices 88% 12% 64
Training facilities 79% 21% 48

Apprentice reviews

Good (41 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 78% 22%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 85% 15%

Provider overview

Bradford College is an apprenticeship providing institution based in the city of Bradford, West Yorkshire, with a national reputation for excellence. As the winners of the West Yorkshire Apprenticeship Awards in 2022 and 2023, we have supported thousands of people aged 16-18 to achieve a vocational qualification in their chosen career.

We are one of the biggest Further Education colleges in the country and one of the largest providers of Higher Education outside of the university sector.

Our Apprenticeships team has been delivering apprenticeships for 30 years. Part of the Bradford College Group, we're one of the UK's most successful educational and training groups, operating from impressive modern campuses and city-wide locations.

Apprenticeship training course

Customer service specialist (level 3)

BRADFORD COLLEGE’s training options

Head office

Bradford Campus, Great Horton Road, Bradford, BD7 1AY

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check BRADFORD COLLEGE’s training options for the apprenticeship location.

Shortlisted

BRADFORD COLLEGE is 1 of 334 training providers for Customer service specialist (level 3).

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