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Training provider

BEDFORD COLLEGE

Employer reviews

Good (394 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 44% 56% 308
Reporting on progress of apprentices 33% 67% 240
Getting new apprentices started 66% 34% 168
Providing the right training at the right time 56% 44% 118
Improving apprentice skills 70% 30% 118
Training facilities 83% 17% 103
Initial assessment of apprentices 74% 26% 90
Adapting to my needs 57% 43% 74
Working with small numbers of apprentices 90% 10% 71

Apprentice reviews

Good (20 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 55% 45%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 60% 40%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 70% 30%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 80% 20%

Provider overview

With a good reputation for work-focused training and industry-recognised qualifications, apprenticeships at Bedford College will provide you with highly skilled, loyal workers to help grow your business for years to come.

We work hard to make sure the whole process of hiring an apprentice goes as smoothly as possible, from helping you find the right candidate, to providing the perfect training programme for your business, to offering you regular feedback on your apprentice's progress. We can even help with advertising the vacancy, saving you time and reducing recruitment costs.

To find out more about what we can do for you call us now on 01234 291747 or email training@bedford.ac.uk

Apprenticeship training course

Customer service specialist (level 3)

BEDFORD COLLEGE’s training options

Head office

Cauldwell Street, Bedford, MK42 9AH

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check BEDFORD COLLEGE’s training options for the apprenticeship location.

Shortlisted

BEDFORD COLLEGE is 1 of 311 training providers for Customer service specialist (level 3).

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