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Training provider


Employer reviews

Good (1204 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 47% 53% 892
Reporting on progress of apprentices 27% 73% 671
Getting new apprentices started 80% 20% 579
Providing the right training at the right time 56% 44% 343
Working with small numbers of apprentices 85% 15% 320
Initial assessment of apprentices 78% 22% 318
Improving apprentice skills 71% 29% 313
Adapting to my needs 64% 36% 288
Training facilities 60% 40% 110

Provider overview

Babington is a leading national apprenticeship provider with an Ofsted 'Good' rating. We deliver flexible learning solutions for apprenticeships in accountancy, financial services, insurance, customer service, leadership and management, business admin, sales and marketing. Working with businesses of all sizes, we believe in the value that apprenticeship and upskilling staff brings to a company and the learner.

We've trained and assessed many apprentices across multiple sectors. We are proud of maintaining excellent service levels with our employers and delivering high-quality apprenticeship solutions that focus on creating a diverse and invested workforce.

Apprenticeship training course

Customer service specialist (level 3)

65% pass rate (out of 100 apprentices)

50% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


Head office

Babington House, Mallard Way, Pride Park, Derby, DE24 8GX

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check BABINGTON BUSINESS COLLEGE LIMITED’s training options for the apprenticeship location.

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BABINGTON BUSINESS COLLEGE LIMITED is 1 of 329 training providers for Customer service specialist (level 3).

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