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Apprenticeship training course

Dual fuel smart meter installer (level 2)

Safely installing, exchanging and maintaining smart meters, explaining to customers how they work and how to use energy more efficiently.

Qualification level
2
Equivalent to GCSE.
Typical duration
14 months
Apprenticeship category
Construction and the built environment
Maximum funding
£12,000
Maximum amount government will fund
for apprenticeship training.
Skills
Skills an apprentice will learn
  • Install and exchange smart meters, associated equipment and communication systems.
  • Commission smart meters, associated equipment and communication systems.
  • Carry out ongoing maintenance of smart meters, associated equipment and communication systems.
  • Identify, diagnose and rectify faults in smart meters, associated equipment and communication systems.
  • Decommission smart meters, associated equipment and communication systems.
  • Carry out dynamic risk assessment.
  • Select, use and maintain tools, test equipment, ladder and access systems, and personal protective equipment (PPE).
  • Apply health and safety practices. Identify and report non-compliant conditions or situations.
  • Use digital technology to access job, appliance and customer information.
  • Complete work records, maintain asset details and customer data in accordance with General Data Protection Regulations (GDPR).
  • Advise customers on energy efficiency and how to operate smart meters.
  • Communicate verbally with utility companies and other trades in order to complete tasks.
  • Identify where customers are experiencing issues around fuel poverty, and provide support and assistance through the energy provider or support services.
  • Dispose of defective smart meters or assets, and all waste.

Full information on Dual fuel smart meter installer (level 2) is available from the Institute for Apprenticeships and Technical Education.

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