Apprenticeship training course

Facilities manager (level 4)

Making sure that buildings and their services meet the needs of the people that work in them.

• Qualification level: 4 ; Equivalent to higher national certificate (HNC).
• Typical duration: 24 months
• Apprenticeship category: Construction and the built environment
• Maximum funding: £7,000 ; Maximum amount government will fund ; for apprenticeship training.
• Also known as:
  • Building manager
  • Estates manager
  • Facilities management contract manager
  • Facilities manager
  • Maintenance manager
  • Operations manager
  • Property services manager
• Skills:
  Skills an apprentice will learn

  • Comply with and manage health and safety procedures in line with regulations, standards, and guidance.
  • Develop and apply hazard and risk identification and risk management systems and culture.
  • Comply with sector regulations and legislation.
  • Develop and apply sustainable practices and developments.
  • Apply and manage waste management strategies.
  • Apply facilities project management techniques.
  • Apply change management techniques.
  • Apply business continuity planning techniques.
  • Apply business operation considerations.
  • Apply and manage standard operating procedures (SOPs).
  • Apply continuous improvement techniques. Make recommendations for improvement.
  • Apply property and asset management techniques.
  • Manage building maintenance activities, for example plans, site inspections or audits
  • Apply techniques in the management of budgets within department financing and budget.
  • Manage resource requirements.
  • Apply quality assurance procedures and monitoring processes.
  • Manage stakeholders. For example, contractors, consultants, suppliers, end users.
  • Manage and comply with organisational objectives, requirements and value including Service Level Agreements (SLAs) and Key performance indicators (KPI’s).
  • Analyse and report different types of data according to its qualities.
  • Use feedback to improve the quality of the business products and services.
  • Apply problem solving techniques, identifying issues. Propose solutions to problems.
  • Monitor, manage and report organisational and sector information technology and digital systems. Comply with General Data Protection Regulation (GDPR) and cyber security.
  • Communicate verbally and in writing with others for example, colleagues, contractors and stakeholders.
  • Apply policies and practices to support equity, diversity and inclusion.
  • Plan and undertake Continued Professional Development (CPD) to meet personal and organisational development. Evaluate CPD outcomes against any plans made.
  • Undertake research.

Full information on Facilities manager (level 4) is available from the Institute for Apprenticeships and Technical Education.

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