Training provider

MERCURY TRAINING SERVICES LTD

Employer reviews

Excellent (34 reviews)

Employer review details

Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement

Communication with employers(selected by 28 employers)
86%14%
Reporting on progress of apprentices(selected by 14 employers)
93%7%
Adapting to my needs(selected by 14 employers)
100%0%
Working with small numbers of apprentices(selected by 13 employers)
100%0%
Getting new apprentices started(selected by 12 employers)
100%0%
Initial assessment of apprentices(selected by 9 employers)
78%22%
Providing the right training at the right time(selected by 7 employers)
86%14%
Improving apprentice skills(selected by 7 employers)
86%14%
Training facilities(selected by 2 employers)
50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	86%	14%	28
Reporting on progress of apprentices	93%	7%	14
Adapting to my needs	100%	0%	14
Working with small numbers of apprentices	100%	0%	13
Getting new apprentices started	100%	0%	12
Initial assessment of apprentices	78%	22%	9
Providing the right training at the right time	86%	14%	7
Improving apprentice skills	86%	14%	7
Training facilities	50%	50%	2

Apprentice reviews

Excellent (54 reviews)

Apprentice review details

Change to table and accessible view

Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement

Communication

Communicating clearly with you
91%9%
Ensuring you understand the requirements of your end-point assessment
91%9%

Organisation

Organising well-structured training
91%9%
Providing accessible training resources
94%6%
Balancing online learning with classroom-based training to suit your apprenticeship
76%24%
Taking into account your previous learning
91%9%
Giving you relevant training that helps you perform your job better
91%9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%11%

Support

Helping you learn new skills and develop existing ones
91%9%
Supporting you and your apprenticeship
91%9%
Resolving any issues you have
89%11%
Preparing you for success in your future career
91%9%

Change to graph view

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	91%	9%
Ensuring you understand the requirements of your end-point assessment	91%	9%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	91%	9%
Providing accessible training resources	94%	6%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	91%	9%
Giving you relevant training that helps you perform your job better	91%	9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	89%	11%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	89%	11%
Preparing you for success in your future career	91%	9%

Provider overview

Formed in 2005, Mercury Training Services Ltd established market leader in providing education and training in all aspects of training to the wider facilities management sector such as Security, Cleaning, Catering, Automotive, Government, Universities Education and Retail sectors.

At Mercury Training, we recognise the need by employers for staff to be trained to the highest standard. We also recognise the importance of giving clients and apprentices the skills and knowledge in which will build successful careers.

Programmes are written to the employers bespoke needs and link to industry requirements that meet audit requirements such as ISO9001 or the SIA Approved Contractor Scheme (ACS) accreditations.

Courses offered

View all 10 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service specialist (level 3)

Facilities management supervisor (level 3)

Facilities manager (level 4)

Facilities services operative (level 2)

Learning and skills assessor (level 3)

Operations manager (level 5)

Professional security operative (level 2)

Security first line manager (level 3)

Team leader (level 3)

Apprenticeship training course

Facilities manager (level 4)

Apprenticeship location

B31 Birmingham Remove location