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Apprenticeship training course

International freight forwarding specialist (level 3)

Helping organise large-scale freight imports and exports.

Qualification level
Equivalent to A level.
Typical duration
18 months
Apprenticeship category
Transport and logistics
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Air freight forwarder
  • Freight forwarder
  • Freight forwarding specialist
  • Import/export administrator
  • Import/export clerk
  • Import/export customer service operator
  • Import/export freight co-ordinator
  • Import/export freight forwarder
  • Import/export operator
  • Seafreight freight forwarder
  • Shipping co-ordinator
Skills an apprentice will learn
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Full information on International freight forwarding specialist (level 3) is available from the Institute for Apprenticeships and Technical Education.

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