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Training provider

WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST

Employer reviews

Not yet reviewed

Apprentice reviews

Good (50 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 36% 64%
Ensuring you understand the requirements of your end-point assessment 60% 40%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 84% 16%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 42% 58%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 52% 48%
Resolving any issues you have 56% 44%
Preparing you for success in your future career 70% 30%

Provider overview

West Midlands Ambulance Service University NHS Foundation Trust is one of the top performing ambulance services in the country. We serve the west midlands area of more than 5,000 square miles made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and Black Country conurbation. We respond to around 4,000 '999' and 5,000 111 calls each day. We employ approximately 5,000 staff and operate from 16 new fleet preparation hubs across the region. We provide high quality apprenticeships from vehicle mechanics to non-emergency patient transport services. The Trust is one of the top most productive providers within the ambulance sector for developing staff through delivery of apprenticeship standards.

Courses offered

View all 5 courses offered by this provider
Apprenticeship training course

Emergency contact handler (level 3)

80% achievement rate (out of 440 apprentices)

48% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Salford, Greater Manchester Remove location

WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST’s training options

Head office 69.8 miles away

Millennium Point, Waterfront Business Park, Dudley Road, Brierley Hill, DY5 1LX

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01384475078
Shortlisted

WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST is 1 of 6 training providers for Emergency contact handler (level 3) at the apprenticeship location.

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