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Apprenticeship training course

Dual fuel smart meter installer (level 2)

Safely installing, exchanging and maintaining smart meters, explaining to customers how they work and how to use energy more efficiently.

Qualification level
Equivalent to GCSE.
Typical duration
14 months
Apprenticeship category
Construction and the built environment
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Skills an apprentice will learn
  • Carry out a thorough and rigorous risk assessment to ensure safety of customer, self and property on arrival, during install and upon exit
  • Take personal responsibility for maintaining safety standards and achieving job objectives
  • Use tools, equipment and personal protective equipment in a safe and appropriate manner
  • Install, exchange, commission, decommission and ongoing maintenance of Smart metering systems, associated equipment and communication systems in accordance with industry standards
  • Work with focus and clear purpose in all conditions and locations, covering business requirements, usually working alone and safely adapt working methods to reflect changes in working environments
  • Work on customer premises/property showing appropriate care, respect whilst focusing on safety
  • Use a variety of appropriate communication methods to interact with customers and others to give/receive information accurately, in a timely and positive manner in order to deliver the best possible experience to customers. This will include practical advice and the benefits of using the equipment
  • Identify where situations or conditions are to unsafe standards and take appropriate actions within your range of competency
  • Achieve individual and team tasks which align to overall work objectives, be self- motivated and disciplined in the approach to work tasks
  • Prepare and sequence equipment and tasks in the order prescribed in relevant operational standards or according to a specific regulations or set of rules

Full information on Dual fuel smart meter installer (level 2) is available from the Institute for Apprenticeships and Technical Education.

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