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This provider offers these training options for this course.
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Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice's workplaces across England.
Course achievements and participation
Achievements
76.6%
of apprentices (61 of 80) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 23.4% did not pass or left the course before taking the assessment.
67.7% national achievement rate
Participation
157
apprentices have completed this course and taken their end-point assessment with this provider since 2023
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 3 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 165 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
2
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
3
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
100%
0%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(100 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 100 apprentices)
72%28%
Ensuring you understand the requirements of your end-point assessment(selected by 100 apprentices)
69%31%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 100 apprentices)
81%19%
Providing accessible training resources(selected by 100 apprentices)
87%13%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 100 apprentices)
59%41%
Taking into account your previous learning(selected by 100 apprentices)
73%27%
Giving you relevant training that helps you perform your job better(selected by 100 apprentices)
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 100 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 100 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 100 apprentices)
75%25%
Resolving any issues you have(selected by 100 apprentices)
77%23%
Preparing you for success in your future career(selected by 100 apprentices)
81%19%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
72%
28%
Ensuring you understand the requirements of your end-point assessment
69%
31%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
81%
19%
Providing accessible training resources
87%
13%
Balancing online learning with classroom-based training to suit your apprenticeship
59%
41%
Taking into account your previous learning
73%
27%
Giving you relevant training that helps you perform your job better
82%
18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
90%
10%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
75%
25%
Resolving any issues you have
77%
23%
Preparing you for success in your future career
81%
19%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
50%50%
Working with small numbers of apprentices(selected by 1 employer)
0%100%
Initial assessment of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
2
Improving apprentice skills
50%
50%
2
Working with small numbers of apprentices
0%
100%
1
Initial assessment of apprentices
50%
50%
2
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
100%
0%
1
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(165 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 165 apprentices)
75%25%
Ensuring you understand the requirements of your end-point assessment(selected by 165 apprentices)
81%19%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 165 apprentices)
88%12%
Providing accessible training resources(selected by 165 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 165 apprentices)
72%28%
Taking into account your previous learning(selected by 165 apprentices)
79%21%
Giving you relevant training that helps you perform your job better(selected by 165 apprentices)
88%12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 165 apprentices)
99%1%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 165 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 165 apprentices)
85%15%
Resolving any issues you have(selected by 165 apprentices)
82%18%
Preparing you for success in your future career(selected by 165 apprentices)
88%12%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
75%
25%
Ensuring you understand the requirements of your end-point assessment
81%
19%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
88%
12%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
72%
28%
Taking into account your previous learning
79%
21%
Giving you relevant training that helps you perform your job better
88%
12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
99%
1%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
85%
15%
Resolving any issues you have
82%
18%
Preparing you for success in your future career
88%
12%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(42 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 15 employers)
93%7%
Communication with employers(selected by 31 employers)
52%48%
Getting new apprentices started(selected by 16 employers)
94%6%
Improving apprentice skills(selected by 13 employers)
100%0%
Working with small numbers of apprentices(selected by 17 employers)
94%6%
Initial assessment of apprentices(selected by 4 employers)
50%50%
Reporting on progress of apprentices(selected by 25 employers)
36%64%
Adapting to my needs(selected by 12 employers)
42%58%
Training facilities(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
93%
7%
15
Communication with employers
52%
48%
31
Getting new apprentices started
94%
6%
16
Improving apprentice skills
100%
0%
13
Working with small numbers of apprentices
94%
6%
17
Initial assessment of apprentices
50%
50%
4
Reporting on progress of apprentices
36%
64%
25
Adapting to my needs
42%
58%
12
Training facilities
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(149 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 149 apprentices)
70%30%
Ensuring you understand the requirements of your end-point assessment(selected by 149 apprentices)
72%28%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 149 apprentices)
79%21%
Providing accessible training resources(selected by 149 apprentices)
93%7%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 149 apprentices)
58%42%
Taking into account your previous learning(selected by 149 apprentices)
72%28%
Giving you relevant training that helps you perform your job better(selected by 149 apprentices)
80%20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 149 apprentices)
93%7%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 149 apprentices)
89%11%
Supporting you and your apprenticeship(selected by 149 apprentices)
82%18%
Resolving any issues you have(selected by 149 apprentices)
80%20%
Preparing you for success in your future career(selected by 149 apprentices)
81%19%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
70%
30%
Ensuring you understand the requirements of your end-point assessment
72%
28%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
79%
21%
Providing accessible training resources
93%
7%
Balancing online learning with classroom-based training to suit your apprenticeship
58%
42%
Taking into account your previous learning
72%
28%
Giving you relevant training that helps you perform your job better
80%
20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
93%
7%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
89%
11%
Supporting you and your apprenticeship
82%
18%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
81%
19%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(295 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 87 employers)
85%15%
Communication with employers(selected by 208 employers)
61%39%
Getting new apprentices started(selected by 119 employers)
87%13%
Improving apprentice skills(selected by 102 employers)
85%15%
Working with small numbers of apprentices(selected by 68 employers)
93%7%
Initial assessment of apprentices(selected by 67 employers)
84%16%
Reporting on progress of apprentices(selected by 154 employers)
47%53%
Adapting to my needs(selected by 69 employers)
51%49%
Training facilities(selected by 28 employers)
68%32%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
85%
15%
87
Communication with employers
61%
39%
208
Getting new apprentices started
87%
13%
119
Improving apprentice skills
85%
15%
102
Working with small numbers of apprentices
93%
7%
68
Initial assessment of apprentices
84%
16%
67
Reporting on progress of apprentices
47%
53%
154
Adapting to my needs
51%
49%
69
Training facilities
68%
32%
28
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(16 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 16 apprentices)
81%19%
Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)
88%12%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 16 apprentices)
100%0%
Providing accessible training resources(selected by 16 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)
62%38%
Taking into account your previous learning(selected by 16 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 16 apprentices)
94%6%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 16 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 16 apprentices)
100%0%
Resolving any issues you have(selected by 16 apprentices)
94%6%
Preparing you for success in your future career(selected by 16 apprentices)
100%0%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
81%
19%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
94%
6%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
94%
6%
Preparing you for success in your future career
100%
0%
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(269 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 65 employers)
82%18%
Communication with employers(selected by 206 employers)
64%36%
Getting new apprentices started(selected by 120 employers)
82%18%
Improving apprentice skills(selected by 68 employers)
90%10%
Working with small numbers of apprentices(selected by 88 employers)
86%14%
Initial assessment of apprentices(selected by 70 employers)
83%17%
Reporting on progress of apprentices(selected by 159 employers)
43%57%
Adapting to my needs(selected by 68 employers)
53%47%
Training facilities(selected by 19 employers)
58%42%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
82%
18%
65
Communication with employers
64%
36%
206
Getting new apprentices started
82%
18%
120
Improving apprentice skills
90%
10%
68
Working with small numbers of apprentices
86%
14%
88
Initial assessment of apprentices
83%
17%
70
Reporting on progress of apprentices
43%
57%
159
Adapting to my needs
53%
47%
68
Training facilities
58%
42%
19
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(613 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 169 employers)
85%15%
Communication with employers(selected by 448 employers)
62%38%
Getting new apprentices started(selected by 258 employers)
85%15%
Improving apprentice skills(selected by 188 employers)
88%12%
Working with small numbers of apprentices(selected by 174 employers)
89%11%
Initial assessment of apprentices(selected by 144 employers)
82%18%
Reporting on progress of apprentices(selected by 340 employers)
45%55%
Adapting to my needs(selected by 150 employers)
51%49%
Training facilities(selected by 51 employers)
63%37%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
85%
15%
169
Communication with employers
62%
38%
448
Getting new apprentices started
85%
15%
258
Improving apprentice skills
88%
12%
188
Working with small numbers of apprentices
89%
11%
174
Initial assessment of apprentices
82%
18%
144
Reporting on progress of apprentices
45%
55%
340
Adapting to my needs
51%
49%
150
Training facilities
63%
37%
51
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(430 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 430 apprentices)
73%27%
Ensuring you understand the requirements of your end-point assessment(selected by 430 apprentices)
75%25%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 430 apprentices)
84%16%
Providing accessible training resources(selected by 430 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 430 apprentices)
64%36%
Taking into account your previous learning(selected by 430 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 430 apprentices)
84%16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 430 apprentices)
95%5%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 430 apprentices)
89%11%
Supporting you and your apprenticeship(selected by 430 apprentices)
82%18%
Resolving any issues you have(selected by 430 apprentices)
81%19%
Preparing you for success in your future career(selected by 430 apprentices)
84%16%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
73%
27%
Ensuring you understand the requirements of your end-point assessment
75%
25%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
84%
16%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
64%
36%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
84%
16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
95%
5%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
For over 50 years, The Open University (OU) has led the way in supported distance learning, working with organisations to solve business challenges.
The OU combines academic excellence with technological expertise to deliver flexible work-based learning. Our wide-ranging educational offering has helped us train a range of professionals and has widened participation through the accessible way we deliver our learning.
The OU's flexible and adaptable approach enables consistent educational programmes; including higher and degree apprenticeships; to be delivered at scale. Through minimising travel, the OU's blended delivery model is shaped around the needs of the employer and the personal and professional responsibilities of the apprentice.