Training provider

CAPITA PLC

Employer reviews

Good (160 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	38%	62%	125
Reporting on progress of apprentices	35%	65%	98
Getting new apprentices started	38%	62%	80
Providing the right training at the right time	35%	65%	55
Initial assessment of apprentices	47%	53%	45
Adapting to my needs	43%	57%	44
Improving apprentice skills	48%	52%	42
Working with small numbers of apprentices	68%	32%	28
Training facilities	40%	60%	10

Apprentice reviews

Poor (41 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	56%	44%
Ensuring you understand the requirements of your end-point assessment	80%	20%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	51%	49%
Providing accessible training resources	76%	24%
Balancing online learning with classroom-based training to suit your apprenticeship	34%	66%
Taking into account your previous learning	51%	49%
Giving you relevant training that helps you perform your job better	54%	46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	63%	37%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	61%	39%
Resolving any issues you have	63%	37%
Preparing you for success in your future career	54%	46%

Provider overview

Our tailored apprenticeship programmes are designed to grow and nurture skilled and resilient people, building the workforce of the future. We use the latest technology and educational techniques to ensure apprentices succeed within the biggest organisations in the UK. Capita works with clients to create and deliver a highly effective apprenticeship programme that drives the knowledge, skills, and behaviour required within the organisation.

We have a wide range of programmes covering a broad range of skills, competencies, and certifications from Level 2 to Level 6. Our programmes vary from customer service and administration, leadership and management, legal, finance and accounting to sector-specific specialism.

Apprenticeship training course

Operational firefighter (level 3)

55% achievement rate (out of 1980 apprentices)

51% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

CAPITA PLC’s training options

Head office

4th Floor, 65 Gresham Street, London, EC2V 7NQ

• available At apprentice’s workplace (national)
• not available Day release
• not available Block release

Apprenticeship location

Check CAPITA PLC’s training options for the apprenticeship location.

Contact this provider about this course

• Email: apprenticeships@capita.com
• Telephone: +44(0)2077991525
• Website: https://www.capita.com/expertise/learning/capita-apprenticeships

Shortlisted

CAPITA PLC is 1 of 11 training providers for Operational firefighter (level 3).

View training providers for this course