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Training provider

CAPITA PLC

Employer reviews

Good (160 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 38% 62% 125
Reporting on progress of apprentices 35% 65% 98
Getting new apprentices started 38% 62% 80
Providing the right training at the right time 35% 65% 55
Initial assessment of apprentices 47% 53% 45
Adapting to my needs 43% 57% 44
Improving apprentice skills 48% 52% 42
Working with small numbers of apprentices 68% 32% 28
Training facilities 40% 60% 10

Apprentice reviews

Poor (42 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 55% 45%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 76% 24%
Balancing online learning with classroom-based training to suit your apprenticeship 33% 67%
Taking into account your previous learning 50% 50%
Giving you relevant training that helps you perform your job better 52% 48%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 62% 38%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 69% 31%
Supporting you and your apprenticeship 60% 40%
Resolving any issues you have 62% 38%
Preparing you for success in your future career 52% 48%

Provider overview

Our tailored apprenticeship programmes are designed to grow and nurture skilled and resilient people, building the workforce of the future. We use the latest technology and educational techniques to ensure apprentices succeed within the biggest organisations in the UK. Capita works with clients to create and deliver a highly effective apprenticeship programme that drives the knowledge, skills, and behaviour required within the organisation.

We have a wide range of programmes covering a broad range of skills, competencies, and certifications from Level 2 to Level 6. Our programmes vary from customer service and administration, leadership and management, legal, finance and accounting to sector-specific specialism.

Apprenticeship training course

Operational firefighter (level 3)

55% achievement rate (out of 1980 apprentices)

51% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

CAPITA PLC’s training options

Head office

4th Floor, 65 Gresham Street, London, EC2V 7NQ

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check CAPITA PLC’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
+44(0)2077991525
Shortlisted

CAPITA PLC is 1 of 11 training providers for Operational firefighter (level 3).

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