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Apprenticeship training course

Improvement practitioner (level 4)

Identify and lead the delivery of change across organisational functions and processes.

Qualification level
4
Equivalent to higher national certificate (HNC).
Typical duration
14 months
Apprenticeship category
Business and administration
Maximum funding
£6,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Business Improvement Practitioner
  • Chemical Engineer
  • Civil Engineer
  • Continuous Improvement Manager
  • Environmental Compliance Manager
  • Environmental Construction Management
  • Environmental Data Analyst
  • Environmental Engineer
  • Environmental Health And Safety Officer
  • Environmental improvement compliance manager
  • Environmental improvement construction manager
  • Environmental improvement data analyst
  • Environmental improvement engineer
  • Environmental improvement health and safety officer
  • Geotechnical Engineer
  • Lean Six Sigma Green Belt And Quality Control Senior Analyst
  • Mechanical Engineer
  • Process Excellence Manager
  • Transportation Engineer
Skills
Skills an apprentice will learn
  • Compliance: Work in accordance with organisational controls and statutory regulations
  • Communication: Speak and write clearly. Influence others, question effectively. Plan and deliver meetings presenting insight to engage audiences
  • Coaching: Observe, listen, use questioning, provide feedback and spot learning opportunities
  • Project management: Define, sequence, plan and schedule activities with phases and milestones. Estimate effort and duration. Create and update project charter. Review progress
  • Change management: Sponsorship contract, surface and manage resistance, build compelling narratives for change, assess change impact
  • Principals and Methods: Select and apply a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits
  • Project selection and Scoping: Support the identification of improvement opportunity and the scoping of these projects
  • Problem definition: Support development of problem/opportunity statements
  • Voice of the customer: Support application of techniques to identify and prioritise customers, their requirements and ensure balance against the stated and unstated needs of the business (Voice of the Business)
  • Process mapping & analysis: Process map to measure and analyse flow and value. Identify interfaces, functional responsibilities and ownership. Use insight to identify potential opportunities and map future state
  • Lean tools: Seek in-process waste through understanding of value within the value stream
  • Measurements systems: Plan, carry out and assess results of a measurement system study
  • Data acquisition for analysis: Develop a sampling strategy
  • Basic statistics & measures: Use graphical analysis to understand distribution and stability
  • Data analysis-statistical methods: Identify data-types and select analysis methods and tools. Assess time series data stability and analyse making relevant insight
  • Process capability & performance: Select methods and metrics for analysis
  • Root cause analysis: Select and apply the appropriate graphical tool dependent on the data type to identify patterns, trends and signals to establish hypothesis
  • Experimentation & optimisation: Plan designed experiment with clear objectives, and appropriate levels of Measurement Systems Analysis, analyse experiment data and optimise
  • Identification & prioritisation: Identify and prioritise factors, ideas and solutions
  • Data analysis – SPC: Select and apply appropriate tools for ongoing monitoring and control. Analyse and interpret control charts
  • Benchmarking: Conduct structured benchmarking to support target setting
  • Sustainability & control: Identify failure modes and embed learning from improvements

Full information on Improvement practitioner (level 4) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

SE1 Southwark Remove location

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