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Training provider

SERCO LIMITED

Employer reviews

Good (200 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 30% 70% 135
Reporting on progress of apprentices 7% 93% 108
Getting new apprentices started 88% 12% 94
Working with small numbers of apprentices 92% 8% 53
Initial assessment of apprentices 96% 4% 48
Improving apprentice skills 75% 25% 40
Providing the right training at the right time 69% 31% 36
Adapting to my needs 42% 58% 19
Training facilities 56% 44% 18

Apprentice reviews

Good (12 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 33% 67%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 58% 42%
Providing accessible training resources 58% 42%
Balancing online learning with classroom-based training to suit your apprenticeship 50% 50%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 67% 33%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 58% 42%
Preparing you for success in your future career 75% 25%

Provider overview

Serco offer apprenticeships to over 200 jobs types in sectors such as management, engineering, custodial care, leisure, facilities management, hospitality, business administration and customer service.

As a forward-thinking provider Serco led a group of employers to develop the first Degree-level apprenticeship in Management along with trailblazer apprenticeships for Team Leaders, Operational Managers, Senior Leaders and School Business Professionals.

Trust Serco to provide a stress-free solution via a dedicated contact who can tailor apprenticeships to meet your needs; over 80 Serco contracts have done so since 2002, and have witnessed improved employee productivity and motivation.

Courses offered

View all 4 courses offered by this provider
Apprenticeship training course

Senior leader (level 7)

51% achievement rate (out of 140 apprentices)

55% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

SERCO LIMITED’s training options

Head office 167.3 miles away

Serco House, 16 Bartley Wood Business Park , Bartley Way, Hook, RG27 9UY

  • available At apprentice’s workplace
  • available Day release: 111.7 miles away
  • not available Block release

Day release address

Kestrel Court, Waterwells Drive, Gloucester, Gloucestershire, GL2 2AT

Contact this provider about this course

Telephone
01452 341829
Shortlisted

SERCO LIMITED is 1 of 148 training providers for Senior leader (level 7) at the apprenticeship location.

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