Training provider

SERCO LIMITED

Employer reviews

Good (200 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	30%	70%	135
Reporting on progress of apprentices	7%	93%	108
Getting new apprentices started	88%	12%	94
Working with small numbers of apprentices	92%	8%	53
Initial assessment of apprentices	96%	4%	48
Improving apprentice skills	75%	25%	40
Providing the right training at the right time	69%	31%	36
Adapting to my needs	42%	58%	19
Training facilities	56%	44%	18

Apprentice reviews

Good (13 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	62%	38%
Ensuring you understand the requirements of your end-point assessment	77%	23%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	54%	46%
Providing accessible training resources	69%	31%
Balancing online learning with classroom-based training to suit your apprenticeship	77%	23%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	69%	31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	85%	15%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	77%	23%
Resolving any issues you have	85%	15%
Preparing you for success in your future career	77%	23%

Provider overview

Serco offer apprenticeships to over 200 jobs types in sectors such as management, engineering, custodial care, leisure, facilities management, hospitality, business administration and customer service.

As a forward-thinking provider Serco led a group of employers to develop the first Degree-level apprenticeship in Management along with trailblazer apprenticeships for Team Leaders, Operational Managers, Senior Leaders and School Business Professionals.

Trust Serco to provide a stress-free solution via a dedicated contact who can tailor apprenticeships to meet your needs; over 80 Serco contracts have done so since 2002, and have witnessed improved employee productivity and motivation.

Courses offered

View all 4 courses offered by this provider

Select a course to view locations, training options and contact details.

Chartered manager (degree) (level 6)

School business professional (level 4)

Senior leader (level 7)

Teaching assistant (level 3)

Apprenticeship training course

Senior leader (level 7)

42% achievement rate (out of 110 apprentices)

52% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

SERCO LIMITED’s training options

Head office

Serco House, 16 Bartley Wood Business Park , Bartley Way, Hook, RG27 9UY

• available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check SERCO LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

• Email: sercoprovider.support@serco.com
• Telephone: 01452 341829
• Website: https://www.serco-ese.com/serco-education

Shortlisted

SERCO LIMITED is 1 of 144 training providers for Senior leader (level 7).

View training providers for this course