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Training provider

RIVERSIDE TRAINING LIMITED

UKPRN 10005488

Senior leader (level 7)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Course achievements and participation

Achievements

40%

of apprentices (8 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 60% did not pass or left the course before taking the assessment.

65% national achievement rate

Participation

11

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 39 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    75%25%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    0%100%
  • Adapting to my needs(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 4
Communication with employers 100% 0% 2
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 0% 100% 1
Adapting to my needs 67% 33% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 20 apprentices)

    85%15%
  • Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

    75%25%

Organisation

  • Organising well-structured training(selected by 20 apprentices)

    85%15%
  • Providing accessible training resources(selected by 20 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 20 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

    85%15%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

    80%20%

Support

  • Helping you learn new skills and develop existing ones(selected by 20 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 20 apprentices)

    95%5%
  • Resolving any issues you have(selected by 20 apprentices)

    90%10%
  • Preparing you for success in your future career(selected by 20 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 85% 15%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 85% 15%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 95% 5%
Resolving any issues you have 90% 10%
Preparing you for success in your future career 90% 10%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (39 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 39 apprentices)

    79%21%
  • Ensuring you understand the requirements of your end-point assessment(selected by 39 apprentices)

    79%21%

Organisation

  • Organising well-structured training(selected by 39 apprentices)

    74%26%
  • Providing accessible training resources(selected by 39 apprentices)

    85%15%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 39 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 39 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 39 apprentices)

    85%15%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 39 apprentices)

    79%21%

Support

  • Helping you learn new skills and develop existing ones(selected by 39 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 39 apprentices)

    77%23%
  • Resolving any issues you have(selected by 39 apprentices)

    79%21%
  • Preparing you for success in your future career(selected by 39 apprentices)

    85%15%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 74% 26%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 85% 15%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (23 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    83%17%
  • Communication with employers(selected by 18 employers)

    83%17%
  • Getting new apprentices started(selected by 12 employers)

    100%0%
  • Improving apprentice skills(selected by 7 employers)

    71%29%
  • Working with small numbers of apprentices(selected by 3 employers)

    67%33%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 10 employers)

    60%40%
  • Adapting to my needs(selected by 6 employers)

    50%50%
  • Training facilities(selected by 3 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 12
Communication with employers 83% 17% 18
Getting new apprentices started 100% 0% 12
Improving apprentice skills 71% 29% 7
Working with small numbers of apprentices 67% 33% 3
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 60% 40% 10
Adapting to my needs 50% 50% 6
Training facilities 33% 67% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (41 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 41 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)

    83%17%

Organisation

  • Organising well-structured training(selected by 41 apprentices)

    85%15%
  • Providing accessible training resources(selected by 41 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 41 apprentices)

    88%12%
  • Giving you relevant training that helps you perform your job better(selected by 41 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)

    83%17%

Support

  • Helping you learn new skills and develop existing ones(selected by 41 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 41 apprentices)

    88%12%
  • Resolving any issues you have(selected by 41 apprentices)

    85%15%
  • Preparing you for success in your future career(selected by 41 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 85% 15%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 90% 10%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (43 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 15 employers)

    80%20%
  • Communication with employers(selected by 35 employers)

    57%43%
  • Getting new apprentices started(selected by 15 employers)

    93%7%
  • Improving apprentice skills(selected by 13 employers)

    85%15%
  • Working with small numbers of apprentices(selected by 17 employers)

    100%0%
  • Initial assessment of apprentices(selected by 7 employers)

    71%29%
  • Reporting on progress of apprentices(selected by 28 employers)

    39%61%
  • Adapting to my needs(selected by 10 employers)

    70%30%
  • Training facilities(selected by 6 employers)

    83%17%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 15
Communication with employers 57% 43% 35
Getting new apprentices started 93% 7% 15
Improving apprentice skills 85% 15% 13
Working with small numbers of apprentices 100% 0% 17
Initial assessment of apprentices 71% 29% 7
Reporting on progress of apprentices 39% 61% 28
Adapting to my needs 70% 30% 10
Training facilities 83% 17% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (37 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 13 employers)

    77%23%
  • Communication with employers(selected by 26 employers)

    58%42%
  • Getting new apprentices started(selected by 14 employers)

    100%0%
  • Improving apprentice skills(selected by 6 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 13 employers)

    92%8%
  • Initial assessment of apprentices(selected by 13 employers)

    92%8%
  • Reporting on progress of apprentices(selected by 20 employers)

    15%85%
  • Adapting to my needs(selected by 15 employers)

    80%20%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 77% 23% 13
Communication with employers 58% 42% 26
Getting new apprentices started 100% 0% 14
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 92% 8% 13
Initial assessment of apprentices 92% 8% 13
Reporting on progress of apprentices 15% 85% 20
Adapting to my needs 80% 20% 15
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (107 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 44 employers)

    80%20%
  • Communication with employers(selected by 81 employers)

    64%36%
  • Getting new apprentices started(selected by 41 employers)

    98%2%
  • Improving apprentice skills(selected by 28 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 34 employers)

    91%9%
  • Initial assessment of apprentices(selected by 26 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 58 employers)

    34%66%
  • Adapting to my needs(selected by 34 employers)

    71%29%
  • Training facilities(selected by 11 employers)

    73%27%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 44
Communication with employers 64% 36% 81
Getting new apprentices started 98% 2% 41
Improving apprentice skills 86% 14% 28
Working with small numbers of apprentices 91% 9% 34
Initial assessment of apprentices 88% 12% 26
Reporting on progress of apprentices 34% 66% 58
Adapting to my needs 71% 29% 34
Training facilities 73% 27% 11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (100 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 100 apprentices)

    81%19%
  • Ensuring you understand the requirements of your end-point assessment(selected by 100 apprentices)

    80%20%

Organisation

  • Organising well-structured training(selected by 100 apprentices)

    81%19%
  • Providing accessible training resources(selected by 100 apprentices)

    91%9%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 100 apprentices)

    77%23%
  • Taking into account your previous learning(selected by 100 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 100 apprentices)

    87%13%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 100 apprentices)

    81%19%

Support

  • Helping you learn new skills and develop existing ones(selected by 100 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 100 apprentices)

    85%15%
  • Resolving any issues you have(selected by 100 apprentices)

    84%16%
  • Preparing you for success in your future career(selected by 100 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 81% 19%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 77% 23%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 84% 16%
Preparing you for success in your future career 88% 12%

Contact this training provider

Registered address
4-6 St. Martins Street, Hereford, HR2 7RE
Telephone
01432 359244

Training provider overview and courses delivered

View 20 courses delivered by this training provider

Riverside Training is a National Independent Training Provider delivering training since 1996. We are a specialist apprenticeship training provider covering key cities in England for the delivery of: Management, Business Administration and Customer Service. We work with employers to upskill existing employees, assist with the recruitment of new apprentices, deliver bespoke commercial courses and offer account management to key accounts.

Riverside Training has been in operation for over 20 years. We have held an SFA contract for the delivery of apprenticeships. As of March 2017 we have been on the Register of Apprenticeships Training Providers (RoATP) and therefore able to deliver apprenticeships to Levy and Non-Levy paying employers.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for RIVERSIDE TRAINING LIMITED .

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Shortlisted

RIVERSIDE TRAINING LIMITED is 1 of 150 training providers for Senior leader (level 7).

View training providers for this course