Training provider

THE EDUCATION TRAINING COLLECTIVE

UKPRN 10006341

Property maintenance operative (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
Day release One day a week at the provider's location.	STOCKTON RIVERSIDE COLLEGE, Harvard Avenue, Thornaby, Stockton-on-Tees, TS17 6FB

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

4

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 24 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	1
Getting new apprentices started	100%	0%	1
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 16 apprentices)

  69%31%

• Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

  81%19%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 16 apprentices)

  75%25%

• Providing accessible training resources(selected by 16 apprentices)

  81%19%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

  88%12%

• Taking into account your previous learning(selected by 16 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

  81%19%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

  81%19%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 16 apprentices)

  94%6%

• Supporting you and your apprenticeship(selected by 16 apprentices)

  69%31%

• Resolving any issues you have(selected by 16 apprentices)

  81%19%

• Preparing you for success in your future career(selected by 16 apprentices)

  81%19%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	69%	31%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	75%	25%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	88%	12%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	81%	19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	81%	19%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	94%	6%
Supporting you and your apprenticeship	69%	31%
Resolving any issues you have	81%	19%
Preparing you for success in your future career	81%	19%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  0%100%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	0%	100%	1
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	0%	100%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (24 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 24 apprentices)

  62%38%

• Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)

  62%38%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 24 apprentices)

  58%42%

• Providing accessible training resources(selected by 24 apprentices)

  75%25%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)

  62%38%

• Taking into account your previous learning(selected by 24 apprentices)

  71%29%

• Giving you relevant training that helps you perform your job better(selected by 24 apprentices)

  58%42%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 24 apprentices)

  71%29%

• Supporting you and your apprenticeship(selected by 24 apprentices)

  62%38%

• Resolving any issues you have(selected by 24 apprentices)

  67%33%

• Preparing you for success in your future career(selected by 24 apprentices)

  67%33%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	62%	38%
Ensuring you understand the requirements of your end-point assessment	62%	38%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	58%	42%
Providing accessible training resources	75%	25%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	58%	42%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	71%	29%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	67%	33%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (12 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 7 employers)

  100%0%

• Communication with employers(selected by 8 employers)

  50%50%

• Getting new apprentices started(selected by 6 employers)

  50%50%

• Improving apprentice skills(selected by 2 employers)

  50%50%

• Working with small numbers of apprentices(selected by 4 employers)

  100%0%

• Initial assessment of apprentices(selected by 4 employers)

  0%100%

• Reporting on progress of apprentices(selected by 7 employers)

  43%57%

• Adapting to my needs(selected by 3 employers)

  100%0%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	7
Communication with employers	50%	50%	8
Getting new apprentices started	50%	50%	6
Improving apprentice skills	50%	50%	2
Working with small numbers of apprentices	100%	0%	4
Initial assessment of apprentices	0%	100%	4
Reporting on progress of apprentices	43%	57%	7
Adapting to my needs	100%	0%	3
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 22 apprentices)

  55%45%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  68%32%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 22 apprentices)

  59%41%

• Providing accessible training resources(selected by 22 apprentices)

  64%36%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  59%41%

• Taking into account your previous learning(selected by 22 apprentices)

  68%32%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  59%41%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  77%23%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  77%23%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  68%32%

• Resolving any issues you have(selected by 22 apprentices)

  64%36%

• Preparing you for success in your future career(selected by 22 apprentices)

  68%32%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	55%	45%
Ensuring you understand the requirements of your end-point assessment	68%	32%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	59%	41%
Providing accessible training resources	64%	36%
Balancing online learning with classroom-based training to suit your apprenticeship	59%	41%
Taking into account your previous learning	68%	32%
Giving you relevant training that helps you perform your job better	59%	41%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	77%	23%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	68%	32%
Resolving any issues you have	64%	36%
Preparing you for success in your future career	68%	32%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (47 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 12 employers)

  83%17%

• Communication with employers(selected by 36 employers)

  67%33%

• Getting new apprentices started(selected by 23 employers)

  91%9%

• Improving apprentice skills(selected by 10 employers)

  70%30%

• Working with small numbers of apprentices(selected by 7 employers)

  86%14%

• Initial assessment of apprentices(selected by 13 employers)

  62%38%

• Reporting on progress of apprentices(selected by 16 employers)

  31%69%

• Adapting to my needs(selected by 17 employers)

  88%12%

• Training facilities(selected by 8 employers)

  88%12%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	83%	17%	12
Communication with employers	67%	33%	36
Getting new apprentices started	91%	9%	23
Improving apprentice skills	70%	30%	10
Working with small numbers of apprentices	86%	14%	7
Initial assessment of apprentices	62%	38%	13
Reporting on progress of apprentices	31%	69%	16
Adapting to my needs	88%	12%	17
Training facilities	88%	12%	8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (37 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 14 employers)

  86%14%

• Communication with employers(selected by 25 employers)

  68%32%

• Getting new apprentices started(selected by 9 employers)

  100%0%

• Improving apprentice skills(selected by 8 employers)

  100%0%

• Working with small numbers of apprentices(selected by 9 employers)

  78%22%

• Initial assessment of apprentices(selected by 10 employers)

  100%0%

• Reporting on progress of apprentices(selected by 14 employers)

  36%64%

• Adapting to my needs(selected by 11 employers)

  91%9%

• Training facilities(selected by 7 employers)

  57%43%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	86%	14%	14
Communication with employers	68%	32%	25
Getting new apprentices started	100%	0%	9
Improving apprentice skills	100%	0%	8
Working with small numbers of apprentices	78%	22%	9
Initial assessment of apprentices	100%	0%	10
Reporting on progress of apprentices	36%	64%	14
Adapting to my needs	91%	9%	11
Training facilities	57%	43%	7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (99 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 34 employers)

  88%12%

• Communication with employers(selected by 71 employers)

  65%35%

• Getting new apprentices started(selected by 39 employers)

  87%13%

• Improving apprentice skills(selected by 20 employers)

  80%20%

• Working with small numbers of apprentices(selected by 20 employers)

  85%15%

• Initial assessment of apprentices(selected by 28 employers)

  64%36%

• Reporting on progress of apprentices(selected by 39 employers)

  33%67%

• Adapting to my needs(selected by 31 employers)

  90%10%

• Training facilities(selected by 18 employers)

  78%22%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	88%	12%	34
Communication with employers	65%	35%	71
Getting new apprentices started	87%	13%	39
Improving apprentice skills	80%	20%	20
Working with small numbers of apprentices	85%	15%	20
Initial assessment of apprentices	64%	36%	28
Reporting on progress of apprentices	33%	67%	39
Adapting to my needs	90%	10%	31
Training facilities	78%	22%	18

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (62 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 62 apprentices)

  61%39%

• Ensuring you understand the requirements of your end-point assessment(selected by 62 apprentices)

  69%31%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 62 apprentices)

  63%37%

• Providing accessible training resources(selected by 62 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 62 apprentices)

  68%32%

• Taking into account your previous learning(selected by 62 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 62 apprentices)

  65%35%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 62 apprentices)

  76%24%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 62 apprentices)

  79%21%

• Supporting you and your apprenticeship(selected by 62 apprentices)

  66%34%

• Resolving any issues you have(selected by 62 apprentices)

  69%31%

• Preparing you for success in your future career(selected by 62 apprentices)

  71%29%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	61%	39%
Ensuring you understand the requirements of your end-point assessment	69%	31%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	63%	37%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	68%	32%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	65%	35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	76%	24%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	79%	21%
Supporting you and your apprenticeship	66%	34%
Resolving any issues you have	69%	31%
Preparing you for success in your future career	71%	29%

Contact this training provider

• Registered address: Harvard Avenue, Thornaby, Stockton-On-Tees, TS17 6FB
• Email: business@the-etc.ac.uk
• Telephone: 01642 865581
• Website: https://www.the-etc.ac.uk/contact/

Training provider overview and courses delivered

View 44 courses delivered by this training provider

Select a course to view location, training options and contact details

• Installation and maintenance electrician (level 3)
• Property maintenance operative (level 2)
• Chartered legal executive (level 6)
• Paralegal (level 3)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Healthcare support worker (level 2)
• Operations manager (level 5)
• Team leader (level 3)
• Customer service practitioner (level 2)
• Assistant accountant (level 3)
• Maintenance and operations engineering technician (level 3)
• Senior healthcare support worker (level 3)
• Horticulture or landscape construction operative (level 2)
• Business administrator (level 3)
• Engineering construction pipefitter (level 3)
• Community activator coach (level 2)
• Plumbing and domestic heating technician (level 3)
• Senior leader (level 7)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Scaffolder (level 2)
• Autocare technician (level 2)
• Bricklayer (level 2)
• Painter and decorator (level 2)
• Teaching assistant (level 3)
• Children, young people and families manager (level 5)
• Children, young people and families practitioner (level 4)
• Marketing executive (level 4)
• Engineering operative (level 2)
• Engineering construction erector rigger (level 3)
• Early years educator (level 3)
• Plate welder (level 3)
• Pipe welder (level 3)
• Accounts or finance assistant (level 2)
• Roofer (level 2)
• Engineering manufacturing technician (level 4)
• Plasterer (level 2)
• Early years practitioner (level 2)
• Coaching professional (level 5)
• Sports coach (level 4)
• Lead engineering maintenance technician (level 4)
• Learning and skills mentor (level 4)
• Chartered legal executive litigator and advocate (level 7)
• Multi-channel marketer (level 3)

Stockton Riverside College provide post 16 education and training across the north east and beyond. Offering a wide range of apprenticeships, commercial, vocational, academic and higher education training and courses, we make a huge impact to thousands of people and businesses across the region.

We offer apprenticeships and commercial training courses in a vast range of sectors including accountancy, business administration, construction, motor vehicle, childcare, adult social care, management, facilities, engineering, hairdressing, beauty therapy, hospitality, logistics, warehousing and many more which can all be tailored to meet the needs of your business.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for THE EDUCATION TRAINING COLLECTIVE .

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Shortlisted

THE EDUCATION TRAINING COLLECTIVE is 1 of 109 training providers for Property maintenance operative (level 2).

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