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Training provider

NEW CITY COLLEGE

UKPRN 10006963

Plumbing and domestic heating technician (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

Day release

One day a week at the provider's location.

Day release at multiple locations.

View all day release locations
  • Falkirk Street, HACKNEY, GREATER LONDON, N1 6HQ
  • Construction Centre, New Road, Rainham, RM13 8GP

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

5

apprentices have completed this course and taken their end-point assessment with this provider since 2025

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    0%100%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 0% 100% 1
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1
Adapting to my needs 0% 100% 1
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    57%43%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    71%29%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    43%57%
  • Providing accessible training resources(selected by 7 apprentices)

    71%29%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    71%29%
  • Taking into account your previous learning(selected by 7 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    86%14%
  • Resolving any issues you have(selected by 7 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 7 apprentices)

    71%29%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 43% 57%
Providing accessible training resources 71% 29%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 71% 29%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (26 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    67%33%
  • Communication with employers(selected by 25 employers)

    48%52%
  • Getting new apprentices started(selected by 15 employers)

    87%13%
  • Improving apprentice skills(selected by 5 employers)

    60%40%
  • Working with small numbers of apprentices(selected by 2 employers)

    50%50%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 17 employers)

    24%76%
  • Adapting to my needs(selected by 4 employers)

    25%75%
  • Training facilities(selected by 8 employers)

    62%38%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 12
Communication with employers 48% 52% 25
Getting new apprentices started 87% 13% 15
Improving apprentice skills 60% 40% 5
Working with small numbers of apprentices 50% 50% 2
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 24% 76% 17
Adapting to my needs 25% 75% 4
Training facilities 62% 38% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 16 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

    75%25%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 16 apprentices)

    81%19%
  • Providing accessible training resources(selected by 16 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 16 apprentices)

    75%25%
  • Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

    88%12%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

    75%25%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 16 apprentices)

    81%19%
  • Supporting you and your apprenticeship(selected by 16 apprentices)

    88%12%
  • Resolving any issues you have(selected by 16 apprentices)

    81%19%
  • Preparing you for success in your future career(selected by 16 apprentices)

    75%25%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 81% 19%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 75% 25%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (44 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    83%17%
  • Communication with employers(selected by 30 employers)

    53%47%
  • Getting new apprentices started(selected by 15 employers)

    67%33%
  • Improving apprentice skills(selected by 7 employers)

    71%29%
  • Working with small numbers of apprentices(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 8 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 20 employers)

    25%75%
  • Adapting to my needs(selected by 12 employers)

    75%25%
  • Training facilities(selected by 9 employers)

    44%56%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 12
Communication with employers 53% 47% 30
Getting new apprentices started 67% 33% 15
Improving apprentice skills 71% 29% 7
Working with small numbers of apprentices 100% 0% 3
Initial assessment of apprentices 88% 12% 8
Reporting on progress of apprentices 25% 75% 20
Adapting to my needs 75% 25% 12
Training facilities 44% 56% 9

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (23 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    25%75%
  • Communication with employers(selected by 17 employers)

    59%41%
  • Getting new apprentices started(selected by 13 employers)

    77%23%
  • Improving apprentice skills(selected by 7 employers)

    71%29%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 12 employers)

    58%42%
  • Adapting to my needs(selected by 7 employers)

    57%43%
  • Training facilities(selected by 5 employers)

    60%40%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 25% 75% 4
Communication with employers 59% 41% 17
Getting new apprentices started 77% 23% 13
Improving apprentice skills 71% 29% 7
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 67% 33% 6
Reporting on progress of apprentices 58% 42% 12
Adapting to my needs 57% 43% 7
Training facilities 60% 40% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (95 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 29 employers)

    69%31%
  • Communication with employers(selected by 73 employers)

    52%48%
  • Getting new apprentices started(selected by 43 employers)

    77%23%
  • Improving apprentice skills(selected by 21 employers)

    71%29%
  • Working with small numbers of apprentices(selected by 7 employers)

    86%14%
  • Initial assessment of apprentices(selected by 21 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 50 employers)

    32%68%
  • Adapting to my needs(selected by 24 employers)

    58%42%
  • Training facilities(selected by 23 employers)

    52%48%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 69% 31% 29
Communication with employers 52% 48% 73
Getting new apprentices started 77% 23% 43
Improving apprentice skills 71% 29% 21
Working with small numbers of apprentices 86% 14% 7
Initial assessment of apprentices 86% 14% 21
Reporting on progress of apprentices 32% 68% 50
Adapting to my needs 58% 42% 24
Training facilities 52% 48% 23

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (23 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 23 apprentices)

    70%30%
  • Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)

    74%26%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 23 apprentices)

    70%30%
  • Providing accessible training resources(selected by 23 apprentices)

    74%26%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 23 apprentices)

    78%22%
  • Giving you relevant training that helps you perform your job better(selected by 23 apprentices)

    87%13%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)

    78%22%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 23 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 23 apprentices)

    87%13%
  • Resolving any issues you have(selected by 23 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 23 apprentices)

    74%26%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 74% 26%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 78% 22%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 74% 26%

Contact this training provider

Registered address
112 Poplar High Street, London, E14 0AF
Telephone
01708462738

Training provider overview and courses delivered

View 24 courses delivered by this training provider

New City College offers a wide range of apprenticeships to suit your business needs. A dedicated account manager will work with you to identify the level suited to your business. An account manager will work with you to:

  • Help you decide which apprenticeship is right for your business;

  • Explain the way that apprenticeships might work for your business;

  • Recruit an apprentice or support your existing staff into apprenticeships;

  • Agree a training plan with your apprentice.

  • Understanding the levy & making the most of it of the new funding available & maximising your return

  • Apprenticeship Strategy Development

  • Apprenticeship & Framework Design

  • Completion reporting & benchmarking

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for NEW CITY COLLEGE .

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Shortlisted

NEW CITY COLLEGE is 1 of 127 training providers for Plumbing and domestic heating technician (level 3).

View training providers for this course