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Training provider

EAST SURREY COLLEGE

UKPRN 10002130

Plumbing and domestic heating technician (level 3)

Training options for this course

This provider offers these training options for this course in PO3 Portsmouth. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

49.4 miles to closest location: London Road, Redhill, Reigate and Banstead, RH1 2JX

View all day release locations
  • 49.4 miles to London Road, Redhill, Reigate and Banstead, RH1 2JX
  • 57.8 miles to SELSDON PARK ROAD, SOUTH CROYDON, CR2 8JJ

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

4

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 36 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    0%100%
  • Communication with employers(selected by 4 employers)

    25%75%
  • Getting new apprentices started(selected by 2 employers)

    50%50%
  • Improving apprentice skills(selected by 2 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 3
Communication with employers 25% 75% 4
Getting new apprentices started 50% 50% 2
Improving apprentice skills 50% 50% 2
Reporting on progress of apprentices 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 22 apprentices)

    59%41%
  • Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

    68%32%

Organisation

  • Organising well-structured training(selected by 22 apprentices)

    59%41%
  • Providing accessible training resources(selected by 22 apprentices)

    82%18%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

    64%36%
  • Taking into account your previous learning(selected by 22 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

    77%23%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

    73%27%

Support

  • Helping you learn new skills and develop existing ones(selected by 22 apprentices)

    82%18%
  • Supporting you and your apprenticeship(selected by 22 apprentices)

    68%32%
  • Resolving any issues you have(selected by 22 apprentices)

    73%27%
  • Preparing you for success in your future career(selected by 22 apprentices)

    68%32%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 59% 41%
Ensuring you understand the requirements of your end-point assessment 68% 32%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 59% 41%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 77% 23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 68% 32%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 68% 32%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (36 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 36 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 36 apprentices)

    64%36%

Organisation

  • Organising well-structured training(selected by 36 apprentices)

    56%44%
  • Providing accessible training resources(selected by 36 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 36 apprentices)

    69%31%
  • Taking into account your previous learning(selected by 36 apprentices)

    69%31%
  • Giving you relevant training that helps you perform your job better(selected by 36 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 36 apprentices)

    83%17%

Support

  • Helping you learn new skills and develop existing ones(selected by 36 apprentices)

    72%28%
  • Supporting you and your apprenticeship(selected by 36 apprentices)

    69%31%
  • Resolving any issues you have(selected by 36 apprentices)

    61%39%
  • Preparing you for success in your future career(selected by 36 apprentices)

    78%22%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 64% 36%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 56% 44%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 69% 31%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 72% 28%
Supporting you and your apprenticeship 69% 31%
Resolving any issues you have 61% 39%
Preparing you for success in your future career 78% 22%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (18 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 13 employers)

    92%8%
  • Communication with employers(selected by 16 employers)

    69%31%
  • Getting new apprentices started(selected by 7 employers)

    57%43%
  • Improving apprentice skills(selected by 10 employers)

    70%30%
  • Reporting on progress of apprentices(selected by 8 employers)

    50%50%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 5 employers)

    40%60%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 92% 8% 13
Communication with employers 69% 31% 16
Getting new apprentices started 57% 43% 7
Improving apprentice skills 70% 30% 10
Reporting on progress of apprentices 50% 50% 8
Adapting to my needs 0% 100% 2
Training facilities 40% 60% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (13 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 13 apprentices)

    69%31%
  • Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)

    62%38%

Organisation

  • Organising well-structured training(selected by 13 apprentices)

    62%38%
  • Providing accessible training resources(selected by 13 apprentices)

    77%23%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)

    69%31%
  • Taking into account your previous learning(selected by 13 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 13 apprentices)

    69%31%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)

    62%38%

Support

  • Helping you learn new skills and develop existing ones(selected by 13 apprentices)

    85%15%
  • Supporting you and your apprenticeship(selected by 13 apprentices)

    77%23%
  • Resolving any issues you have(selected by 13 apprentices)

    69%31%
  • Preparing you for success in your future career(selected by 13 apprentices)

    69%31%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 69% 31%
Ensuring you understand the requirements of your end-point assessment 62% 38%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 62% 38%
Providing accessible training resources 77% 23%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 69% 31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 62% 38%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 69% 31%
Preparing you for success in your future career 69% 31%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (54 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    75%25%
  • Communication with employers(selected by 46 employers)

    65%35%
  • Getting new apprentices started(selected by 21 employers)

    76%24%
  • Improving apprentice skills(selected by 19 employers)

    84%16%
  • Working with small numbers of apprentices(selected by 9 employers)

    89%11%
  • Initial assessment of apprentices(selected by 10 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 34 employers)

    44%56%
  • Adapting to my needs(selected by 7 employers)

    71%29%
  • Training facilities(selected by 13 employers)

    77%23%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 12
Communication with employers 65% 35% 46
Getting new apprentices started 76% 24% 21
Improving apprentice skills 84% 16% 19
Working with small numbers of apprentices 89% 11% 9
Initial assessment of apprentices 80% 20% 10
Reporting on progress of apprentices 44% 56% 34
Adapting to my needs 71% 29% 7
Training facilities 77% 23% 13

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (42 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 11 employers)

    45%55%
  • Communication with employers(selected by 31 employers)

    48%52%
  • Getting new apprentices started(selected by 20 employers)

    75%25%
  • Improving apprentice skills(selected by 11 employers)

    82%18%
  • Working with small numbers of apprentices(selected by 8 employers)

    88%12%
  • Initial assessment of apprentices(selected by 8 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 22 employers)

    32%68%
  • Adapting to my needs(selected by 11 employers)

    73%27%
  • Training facilities(selected by 7 employers)

    71%29%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 45% 55% 11
Communication with employers 48% 52% 31
Getting new apprentices started 75% 25% 20
Improving apprentice skills 82% 18% 11
Working with small numbers of apprentices 88% 12% 8
Initial assessment of apprentices 88% 12% 8
Reporting on progress of apprentices 32% 68% 22
Adapting to my needs 73% 27% 11
Training facilities 71% 29% 7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (118 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 39 employers)

    67%33%
  • Communication with employers(selected by 97 employers)

    59%41%
  • Getting new apprentices started(selected by 50 employers)

    72%28%
  • Improving apprentice skills(selected by 42 employers)

    79%21%
  • Working with small numbers of apprentices(selected by 17 employers)

    88%12%
  • Initial assessment of apprentices(selected by 18 employers)

    83%17%
  • Reporting on progress of apprentices(selected by 65 employers)

    40%60%
  • Adapting to my needs(selected by 20 employers)

    65%35%
  • Training facilities(selected by 25 employers)

    68%32%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 39
Communication with employers 59% 41% 97
Getting new apprentices started 72% 28% 50
Improving apprentice skills 79% 21% 42
Working with small numbers of apprentices 88% 12% 17
Initial assessment of apprentices 83% 17% 18
Reporting on progress of apprentices 40% 60% 65
Adapting to my needs 65% 35% 20
Training facilities 68% 32% 25

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (71 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 71 apprentices)

    56%44%
  • Ensuring you understand the requirements of your end-point assessment(selected by 71 apprentices)

    65%35%

Organisation

  • Organising well-structured training(selected by 71 apprentices)

    58%42%
  • Providing accessible training resources(selected by 71 apprentices)

    77%23%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 71 apprentices)

    68%32%
  • Taking into account your previous learning(selected by 71 apprentices)

    76%24%
  • Giving you relevant training that helps you perform your job better(selected by 71 apprentices)

    70%30%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 71 apprentices)

    76%24%

Support

  • Helping you learn new skills and develop existing ones(selected by 71 apprentices)

    77%23%
  • Supporting you and your apprenticeship(selected by 71 apprentices)

    70%30%
  • Resolving any issues you have(selected by 71 apprentices)

    66%34%
  • Preparing you for success in your future career(selected by 71 apprentices)

    73%27%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 56% 44%
Ensuring you understand the requirements of your end-point assessment 65% 35%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 58% 42%
Providing accessible training resources 77% 23%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 66% 34%
Preparing you for success in your future career 73% 27%

Contact this training provider

Registered address
Gatton Point, London Road, Redhill, RH1 2JX
Telephone
01737788316

Training provider overview and courses delivered

View 36 courses delivered by this training provider

East Surrey College offers state of the art facilities in which you and your employees can develop new skills. Based in Redhill, we provide a service to businesses across a wide geographical reach throughout the Gatwick Diamond area. With a strong reputation for delivering high quality training for employers we provide specialist bespoke training across multiple sectors, both in-house and at College.
Our experienced team of assessors are industry specialists here to support both you and your apprentices; offering guidance to ensure they build up knowledge and skills, gaining experience and adding value. Our Employer Services team are happy to discuss your training needs in person and offer personalised tours of our outstanding facilities.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for EAST SURREY COLLEGE .

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Shortlisted

EAST SURREY COLLEGE is 1 of 125 training providers for Plumbing and domestic heating technician (level 3).

View training providers for this course