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Plumbing and domestic heating technician (level 3)
Training options for this course
This provider offers these training options for this course.
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to view what options are available in your location and distances from your location to the training options.
Training option
Location
Day release
One day a week at the provider's location.
Central Park, Haughton Road, Darlington, DL1 1DR
Course achievements and participation
Achievements
77.8%
of apprentices (16 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 22.2% did not pass or left the course before taking the assessment.
42.2% national achievement rate
Participation
31
apprentices have completed this course and taken their end-point assessment with this provider since 2024
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Poor
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 23 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 3 employers)
67%33%
Improving apprentice skills(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 2 employers)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
50%
50%
2
Getting new apprentices started
67%
33%
3
Improving apprentice skills
100%
0%
1
Initial assessment of apprentices
100%
0%
2
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(10 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 10 apprentices)
90%10%
Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 10 apprentices)
80%20%
Providing accessible training resources(selected by 10 apprentices)
90%10%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)
80%20%
Taking into account your previous learning(selected by 10 apprentices)
90%10%
Giving you relevant training that helps you perform your job better(selected by 10 apprentices)
80%20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 10 apprentices)
90%10%
Supporting you and your apprenticeship(selected by 10 apprentices)
80%20%
Resolving any issues you have(selected by 10 apprentices)
80%20%
Preparing you for success in your future career(selected by 10 apprentices)
80%20%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
90%
10%
Ensuring you understand the requirements of your end-point assessment
90%
10%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
80%
20%
Providing accessible training resources
90%
10%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
90%
10%
Giving you relevant training that helps you perform your job better
80%
20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
90%
10%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
90%
10%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
80%
20%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Poor(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Getting new apprentices started
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(23 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 23 apprentices)
74%26%
Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)
74%26%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 23 apprentices)
78%22%
Providing accessible training resources(selected by 23 apprentices)
78%22%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)
78%22%
Taking into account your previous learning(selected by 23 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 23 apprentices)
78%22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)
87%13%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 23 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 23 apprentices)
83%17%
Resolving any issues you have(selected by 23 apprentices)
74%26%
Preparing you for success in your future career(selected by 23 apprentices)
78%22%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
74%
26%
Ensuring you understand the requirements of your end-point assessment
74%
26%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
78%
22%
Providing accessible training resources
78%
22%
Balancing online learning with classroom-based training to suit your apprenticeship
78%
22%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
78%
22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
87%
13%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
74%
26%
Preparing you for success in your future career
78%
22%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(25 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 15 employers)
67%33%
Communication with employers(selected by 16 employers)
44%56%
Getting new apprentices started(selected by 11 employers)
82%18%
Improving apprentice skills(selected by 4 employers)
25%75%
Working with small numbers of apprentices(selected by 4 employers)
100%0%
Initial assessment of apprentices(selected by 5 employers)
40%60%
Reporting on progress of apprentices(selected by 14 employers)
64%36%
Adapting to my needs(selected by 6 employers)
50%50%
Training facilities(selected by 9 employers)
89%11%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
15
Communication with employers
44%
56%
16
Getting new apprentices started
82%
18%
11
Improving apprentice skills
25%
75%
4
Working with small numbers of apprentices
100%
0%
4
Initial assessment of apprentices
40%
60%
5
Reporting on progress of apprentices
64%
36%
14
Adapting to my needs
50%
50%
6
Training facilities
89%
11%
9
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(30 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 30 apprentices)
63%37%
Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)
70%30%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 30 apprentices)
63%37%
Providing accessible training resources(selected by 30 apprentices)
90%10%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)
77%23%
Taking into account your previous learning(selected by 30 apprentices)
77%23%
Giving you relevant training that helps you perform your job better(selected by 30 apprentices)
63%37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)
80%20%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 30 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 30 apprentices)
67%33%
Resolving any issues you have(selected by 30 apprentices)
67%33%
Preparing you for success in your future career(selected by 30 apprentices)
77%23%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
63%
37%
Ensuring you understand the requirements of your end-point assessment
70%
30%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
63%
37%
Providing accessible training resources
90%
10%
Balancing online learning with classroom-based training to suit your apprenticeship
77%
23%
Taking into account your previous learning
77%
23%
Giving you relevant training that helps you perform your job better
63%
37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
73%
27%
Supporting you and your apprenticeship
67%
33%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
77%
23%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(53 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 12 employers)
83%17%
Communication with employers(selected by 34 employers)
74%26%
Getting new apprentices started(selected by 22 employers)
77%23%
Improving apprentice skills(selected by 8 employers)
75%25%
Working with small numbers of apprentices(selected by 14 employers)
93%7%
Initial assessment of apprentices(selected by 10 employers)
80%20%
Reporting on progress of apprentices(selected by 23 employers)
39%61%
Adapting to my needs(selected by 13 employers)
69%31%
Training facilities(selected by 8 employers)
88%12%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
83%
17%
12
Communication with employers
74%
26%
34
Getting new apprentices started
77%
23%
22
Improving apprentice skills
75%
25%
8
Working with small numbers of apprentices
93%
7%
14
Initial assessment of apprentices
80%
20%
10
Reporting on progress of apprentices
39%
61%
23
Adapting to my needs
69%
31%
13
Training facilities
88%
12%
8
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(7 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 7 apprentices)
71%29%
Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)
86%14%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 7 apprentices)
57%43%
Providing accessible training resources(selected by 7 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)
86%14%
Taking into account your previous learning(selected by 7 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 7 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 7 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 7 apprentices)
86%14%
Resolving any issues you have(selected by 7 apprentices)
100%0%
Preparing you for success in your future career(selected by 7 apprentices)
86%14%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
71%
29%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
57%
43%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
86%
14%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
86%
14%
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(38 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 5 employers)
80%20%
Communication with employers(selected by 29 employers)
55%45%
Getting new apprentices started(selected by 10 employers)
90%10%
Improving apprentice skills(selected by 11 employers)
73%27%
Working with small numbers of apprentices(selected by 11 employers)
91%9%
Initial assessment of apprentices(selected by 8 employers)
75%25%
Reporting on progress of apprentices(selected by 17 employers)
41%59%
Adapting to my needs(selected by 9 employers)
56%44%
Training facilities(selected by 8 employers)
88%12%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
80%
20%
5
Communication with employers
55%
45%
29
Getting new apprentices started
90%
10%
10
Improving apprentice skills
73%
27%
11
Working with small numbers of apprentices
91%
9%
11
Initial assessment of apprentices
75%
25%
8
Reporting on progress of apprentices
41%
59%
17
Adapting to my needs
56%
44%
9
Training facilities
88%
12%
8
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(120 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 32 employers)
75%25%
Communication with employers(selected by 82 employers)
60%40%
Getting new apprentices started(selected by 47 employers)
81%19%
Improving apprentice skills(selected by 24 employers)
67%33%
Working with small numbers of apprentices(selected by 29 employers)
93%7%
Initial assessment of apprentices(selected by 26 employers)
69%31%
Reporting on progress of apprentices(selected by 56 employers)
45%55%
Adapting to my needs(selected by 28 employers)
61%39%
Training facilities(selected by 25 employers)
88%12%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
32
Communication with employers
60%
40%
82
Getting new apprentices started
81%
19%
47
Improving apprentice skills
67%
33%
24
Working with small numbers of apprentices
93%
7%
29
Initial assessment of apprentices
69%
31%
26
Reporting on progress of apprentices
45%
55%
56
Adapting to my needs
61%
39%
28
Training facilities
88%
12%
25
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(70 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 70 apprentices)
71%29%
Ensuring you understand the requirements of your end-point assessment(selected by 70 apprentices)
76%24%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 70 apprentices)
70%30%
Providing accessible training resources(selected by 70 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 70 apprentices)
79%21%
Taking into account your previous learning(selected by 70 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 70 apprentices)
74%26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 70 apprentices)
86%14%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 70 apprentices)
80%20%
Supporting you and your apprenticeship(selected by 70 apprentices)
76%24%
Resolving any issues you have(selected by 70 apprentices)
74%26%
Preparing you for success in your future career(selected by 70 apprentices)
79%21%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
71%
29%
Ensuring you understand the requirements of your end-point assessment
76%
24%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
70%
30%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
79%
21%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
74%
26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
86%
14%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
Darlington College is a General FE provider committed to offering mainstream and specialist apprenticeship provision across a wide range. As one of the region's leading providers of business training, our dedicated team has a proven track record of working in partnership with large and small organisations across North Yorkshire, County Durham, Darlington, and Tees Valley.
If you are looking to recruit an apprentice, Darlington College will be on hand to offer you a dedicated Business Development Advisor who will undertake a training needs analysis to ensure we can tailor the apprenticeships to your organisations.
We pride ourselves on flexibility and choice and are keen to offer bespoke training solutions which adds value to your business.