Training provider

LUTON BOROUGH COUNCIL

UKPRN 10004124

Community activator coach (level 2)

Training options for this course

This provider offers these training options for this course in CH62 3PA. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Day release One day a week at the provider's location.	147.0 miles to closest location: 2nd Floor Arndale House, The Mall Shopping Centre, Luton, LU1 2LJ

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

3

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	100%	0%	1
Getting new apprentices started	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 12 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

  92%8%

Organisation

• Organising well-structured training(selected by 12 apprentices)

  100%0%

• Providing accessible training resources(selected by 12 apprentices)

  92%8%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

  92%8%

• Taking into account your previous learning(selected by 12 apprentices)

  92%8%

• Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

  92%8%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

  92%8%

Support

• Helping you learn new skills and develop existing ones(selected by 12 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 12 apprentices)

  100%0%

• Resolving any issues you have(selected by 12 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 12 apprentices)

  92%8%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	92%	8%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	100%	0%
Providing accessible training resources	92%	8%
Balancing online learning with classroom-based training to suit your apprenticeship	92%	8%
Taking into account your previous learning	92%	8%
Giving you relevant training that helps you perform your job better	92%	8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	92%	8%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	92%	8%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Getting new apprentices started	0%	100%	1
Improving apprentice skills	100%	0%	1
Initial assessment of apprentices	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 8 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 8 apprentices)

  88%12%

• Providing accessible training resources(selected by 8 apprentices)

  88%12%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

  100%0%

• Taking into account your previous learning(selected by 8 apprentices)

  75%25%

• Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

  88%12%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

  88%12%

Support

• Helping you learn new skills and develop existing ones(selected by 8 apprentices)

  88%12%

• Supporting you and your apprenticeship(selected by 8 apprentices)

  100%0%

• Resolving any issues you have(selected by 8 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 8 apprentices)

  75%25%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	88%	12%
Providing accessible training resources	88%	12%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	88%	12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	88%	12%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	75%	25%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (5 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 4 employers)

  75%25%

• Communication with employers(selected by 3 employers)

  0%100%

• Getting new apprentices started(selected by 4 employers)

  50%50%

• Improving apprentice skills(selected by 3 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 4 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	75%	25%	4
Communication with employers	0%	100%	3
Getting new apprentices started	50%	50%	4
Improving apprentice skills	100%	0%	3
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	4
Reporting on progress of apprentices	0%	100%	2
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (7 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 6 employers)

  83%17%

• Communication with employers(selected by 4 employers)

  25%75%

• Getting new apprentices started(selected by 6 employers)

  50%50%

• Improving apprentice skills(selected by 4 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 5 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	83%	17%	6
Communication with employers	25%	75%	4
Getting new apprentices started	50%	50%	6
Improving apprentice skills	100%	0%	4
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	5
Reporting on progress of apprentices	0%	100%	2
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 20 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

  95%5%

Organisation

• Organising well-structured training(selected by 20 apprentices)

  95%5%

• Providing accessible training resources(selected by 20 apprentices)

  90%10%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

  95%5%

• Taking into account your previous learning(selected by 20 apprentices)

  85%15%

• Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

  90%10%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

  90%10%

Support

• Helping you learn new skills and develop existing ones(selected by 20 apprentices)

  95%5%

• Supporting you and your apprenticeship(selected by 20 apprentices)

  100%0%

• Resolving any issues you have(selected by 20 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 20 apprentices)

  85%15%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	95%	5%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	95%	5%
Providing accessible training resources	90%	10%
Balancing online learning with classroom-based training to suit your apprenticeship	95%	5%
Taking into account your previous learning	85%	15%
Giving you relevant training that helps you perform your job better	90%	10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	90%	10%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	95%	5%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	85%	15%

Contact this training provider

• Registered address: Town Hall, George Street, Luton, LU1 2BQ
• Email: apprentices.enquiries@lutonacl.ac.uk
• Telephone: 01582 490033
• Website: https://www.lutonacl.ac.uk/

Training provider overview

Luton Adult Learning is part of Luton Borough Council. Our aim is to help businesses to grow their own talent by developing a motivated, skilled and qualified workforce.

Our employer service has been set up to make the recruitment of an apprentice a straightforward process through to completion.

In order to meet employers' needs we have designed our programmes to have multiple starts - allowing you to choose when to hire an apprentice without the restriction of college term dates.

In addition to directly delivering 5 apprenticeships we also offer a wider range via our carefully selected partners.

Our staff have first-hand experience in the areas they teach and put professionalism and employability skills at the heart of every apprenticeship.

Overall participation rates and reviews

Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .

Courses offered by this training provider

Apprenticeships

View 14 apprenticeships delivered by this training provider

• Adult care worker (level 2)
• Business administrator (level 3)
• Community activator coach (level 2)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Early years educator (level 3)
• Early years practitioner (level 2)
• Lead adult care worker (level 3)
• Learning and skills assessor (level 3)
• Learning and skills teacher (level 5)
• Leisure team member (level 2)
• Operations manager (level 5)
• Teaching assistant (level 3)
• Team leader (level 3)

Shortlist full. Manage shortlist

Shortlisted

LUTON BOROUGH COUNCIL is 1 of 35 training providers for Community activator coach (level 2).

View training providers for this course

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