Training provider

CHARTERED INSTITUTION OF RAILWAY OPERATORS

Employer reviews

Excellent (18 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	92%	8%	12
Reporting on progress of apprentices	75%	25%	8
Adapting to my needs	100%	0%	8
Initial assessment of apprentices	86%	14%	7
Working with small numbers of apprentices	80%	20%	5
Providing the right training at the right time	75%	25%	4
Getting new apprentices started	75%	25%	4
Improving apprentice skills	100%	0%	4
Training facilities	100%	0%	1

Apprentice reviews

Good (14 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	79%	21%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	79%	21%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	86%	14%
Taking into account your previous learning	57%	43%
Giving you relevant training that helps you perform your job better	93%	7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	79%	21%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	93%	7%
Supporting you and your apprenticeship	79%	21%
Resolving any issues you have	71%	29%
Preparing you for success in your future career	71%	29%

Provider overview

The Institution of Railway Operators exists to advance and promote the safe, reliable and efficient operation of the railways, by improving the technical and general skills, knowledge and competence of those engaged in the operation of the railways. We are a focal point for raising standards through operational training, sharing knowledge and expertise.

We deliver career enhancing training and apprenticeships tailored specifically to the needs of the rail industry.

Only by working with our members, apprentices, and the wider rail community can we continually develop the learning materials, processes and support required in driving forward industry standards and leading the way as custodians of best practice in rail operations.

Courses offered

View all 3 courses offered by this provider

Select a course to view locations, training options and contact details.

Operations or departmental manager (level 5)

Passenger transport operations manager (level 4)

Team leader or supervisor (level 3)

Apprenticeship training course

Passenger transport operations manager (level 4)

66% achievement rate (out of 70 apprentices)

58% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.